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Dock Operations Supervisor - Afternoon Shift

Dock Operations Supervisor - Afternoon Shift

Penske Transportation SolutionsDenver, CO, United States
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Responsibilities

People

  • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
  • Establish and sustain that performance standards are communicated that are specific and measurable
  • Interview hourly associates and provide recommendations for hire
  • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
  • Motivate and engage associates by focusing on team accomplishments and recognition

Operations

  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
  • Conduct team meetings
  • Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training
  • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
  • Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
  • Complete all necessary records and reports in a timely and accurate fashion
  • Finance

  • Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.
  • Understand the relationship between decision-making and profitability
  • Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
  • Safety

  • Ensure day-to-day management and associate activities are in alignment with the location safety strategy
  • Provide associates with communication, training, feedback, and direction to ensure safe performance
  • Ensure compliance with all applicable regulatory agencies and company policies and procedures
  • Conduct safety observations
  • Growth / Customer Experience

  • Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
  • Ensure the customer knows that we are committed to helping them meet their objectives
  • Determine areas that could benefit from Continuous Improvement efforts
  • Fleet / Assets

  • Properly plan work assignments to ensure effective use of warehouse equipment
  • Work with hourly associates to ensure they understand safe and efficient operation of equipment
  • Work with vendors to ensure equipment is maintained
  • Other projects and tasks as assigned by the manager
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