Reverse Logistics Customer Representative

A company is looking for a Reverse Logistics Customer Representative. Key Responsibilities Act as the main point of contact for unknown returns and resolve issues via customer communication Maintain credit queues and ensure timely resolutions while issuing customer credits Evaluate and suggest improvements to current returns processes for enhanced efficiency Required Qualifications, Training, and Education Past industry experience is helpful but not required Computer literacy is essential No formal degree is required; relevant skills and experience are prioritized Must have access to a reliable high-speed internet connection and a dedicated home office space Legal residency in specified states is necessary