Under the supervision of the Director of Revenue Cycle or designee, performs patient account follow-up, credit balance review and resolution, keeping the hospital's accounts receivable as accurate as possible.
Duties and Responsibilities :
- Insurance follow-up, as assigned
- Contact insurance carriers regarding outstanding balances until resolution
- Resubmit claims with the appropriate remarks and / or attachments as needed
- File insurance reconsideration letter for payment and / or denial disputes
- Validate accounts for accurate payments, discounts, and contractual adjustments
- Reply to insurance carrier correspondence as appropriate
- Run insurance eligibility and correct claim before resubmission as needed
- Pull supporting documents for annual regulatory audits, as needed
- Ensure credit balance and refund requests are reviewed and resolved timely
- Answer in-coming calls resolving patient and / or insurance issues timely
- Assist with other duties as assigned, within skill sets and abilities
Education
High School graduate or equivalentExperience
Minimum 1-year Commercial, HMO, PPO, and Workers Compensation billing and / orInsurance follow-up experienceWorking knowledge of HMO, PPO, Commercial, and Workers' Compensation reimbursementWorking knowledge of Managed Care contract language and interpretationLocation :
Westchester area / Miami, FL
Must clear background and drug test required.