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Collections Specialist

Collections Specialist

Palmetto General HospitalHialeah, FL, USA
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Under the supervision of the Director of Revenue Cycle or designee, performs patient account follow-up, credit balance review and resolution, keeping the hospital's accounts receivable as accurate as possible.

Duties and Responsibilities :

  • Insurance follow-up, as assigned
  • Contact insurance carriers regarding outstanding balances until resolution
  • Resubmit claims with the appropriate remarks and / or attachments as needed
  • File insurance reconsideration letter for payment and / or denial disputes
  • Validate accounts for accurate payments, discounts, and contractual adjustments
  • Reply to insurance carrier correspondence as appropriate
  • Run insurance eligibility and correct claim before resubmission as needed
  • Pull supporting documents for annual regulatory audits, as needed
  • Ensure credit balance and refund requests are reviewed and resolved timely
  • Answer in-coming calls resolving patient and / or insurance issues timely
  • Assist with other duties as assigned, within skill sets and abilities

Education

  • High School graduate or equivalent
  • Experience

  • Minimum 1-year Commercial, HMO, PPO, and Workers Compensation billing and / or
  • Insurance follow-up experience
  • Working knowledge of HMO, PPO, Commercial, and Workers' Compensation reimbursement
  • Working knowledge of Managed Care contract language and interpretation
  • Location :

    Westchester area / Miami, FL

    Must clear background and drug test required.

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    Collection Specialist • Hialeah, FL, USA