3rd shift serp_jobs.h1.location_city

Be A Part Of Our Success

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!

As a Service Leader, you will be responsible for achieving guest satisfaction through implementation of company policies, procedures, programs, and performance standards. In addition, you will monitor compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment.

Responsibilities include : ensuring that all guests are properly greeted, seated, and served; accountable for proper resolution of all guest complaints; accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks; ensuring proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements; monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness; training employees during shift to guarantee proper and productive performance; taking responsibility and verifying that all menu items are prepared and served according to standards; anticipating, identifying and correcting system breakdowns to achieve maximum guest satisfaction; communicating with Manager on Duty and coworkers regarding product / service deficiencies, equipment, safety problems, etc; and being responsible for change fund, cash register, and guest check control.

Qualifications include : basic skills such as sanitation, safety, and customer service taught through in-house training; being trustworthy; able to communicate clearly; and able to coordinate multiple tasks simultaneously.

Physical Requirements / Environment / Work Conditions include : having a high level of mobility / flexibility; being able to work irregular hours under heavy stress / pressure during peak times; possessing a high level of coordination; being able to lift and carry serving trays weight up to 20 pounds for distances up to 30 feet; being able to fit through an opening 30" wide; requiring frequent reaching, bending, pushing and pulling; exposure to heat, steam, smoke, cold and odors; and requiring continual standing and walking.

Disclaimer : This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.

Compensation : $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.