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Personal Lines Account Manager

About Patriot Growth Insurance Services : Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2024 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in 170 locations and across 48 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Position Overview : We are looking for an experienced and outgoing Personal Lines Account Manager to join our growing team!

The Personal Lines Department operates as a supportive, team environment. The main objective of this role is to generate quotes for new business opportunities requested by our repeat clients, referrals, or acquired through our producers. It is important to note that this position has limited customer service duties. If you are knowledgeable in personal lines insurance, have high positive energy and a desire to provide the high-level service to meet clients' insurance needs, please apply for our position. We pride ourselves on providing excellent salary, benefits, and training for all associates!

Work Arrangement : This is a full-time hybrid position that supports our office located in Enfield, CT.

Professional Responsibilities :

• Markets client's accounts to negotiate and secure the most appropriate insurance coverage based upon clients' needs for both new and renewal business.
• Oversees clients' accounts by responding to inquiries, explaining coverages and premiums, informing of policy or billing changes, and facilitating the claims process between clients and the adjuster.
• Maintains great working relationships with multiple insurance carriers to obtain quotes, binders, endorsements, etc.
• Researches and resolves all moderate and complex customer service problems relating to coverage issues, billing discrepancies, etc. in a timely manner.
• Maintains accurate and up-to-date account and policy information in the Agency Management System, while maintaining a current suspense, reviewing insurance policies and endorsements for accuracy, reviewing contracts and special certificates of insurance requests for compliance and responding to the insured.
• Maintains industry knowledge of developing trends regarding carrier underwriting appetite and pricing changes.

Qualifications and Requirements :

Why Patriot Growth Insurance Services : We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members, and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer :

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time.