Assistant branch manager serp_jobs.h1.location_city

Branch Manager III

The Branch Manager III is responsible for the administration and efficient daily operation of one or more full service branch offices. This includes the promotion of bank products and services that support overall company goals. Generally $60 million or more in combined deposits. They may also be responsible for specific market dynamics.

Essential duties and responsibilities include partnering with management to coordinate and attain branch, region, and company objectives; coaching and leading a strong support team of retail staff; complying with all company policies and procedures; ensuring all retail or branch operational functions are performed accurately and timely; maintaining and developing business for the branch; participating in civic and community organizations as needed; completing regular monthly branch audits; ensuring all security procedures are strictly followed; mitigating monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es); conducting regular staff meetings to keep staff informed; completing annual performance review in a timely manner and disciplinary action as needed; maintaining a safe and professional business environment; participating in regular SWOT analysis for competitive advantage; lifting coin bags up to 50lbs; reviewing, evaluating, and determining payment decisions within established limits per company policies and standards; making hiring and termination staffing decisions / recommendations; providing wire verification / approvals up to established limits; providing cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds; approving fee refunds / waivers within established regional guidelines; seeking out opportunities to interact with customers and making customer service a top priority in the branch; researching and resolving customer questions and concerns; working in a constant state of alertness and in a safe manner; completing required BSA / AML training and other compliance training as assigned; and performing any other related duties as required or assigned.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Education and experience : Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 5 years related experience and / or training, and 2 years related management experience, or equivalent combination of education and experience.

Communication skills : Ability to write reports, business correspondence, and policy / procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical skills : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

Critical thinking skills : Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

Required certificates, licenses, registrations : Not indicated.

Preferred certificates, licenses, registrations : Not indicated.

Software skills required : Intermediate : 10-Key, Spreadsheet, Word Processing / Typing. Basic : Presentation / PowerPoint.

Working conditions : Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting.

Environmental conditions : The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical activities : The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; an. The employee must frequently lift and / or move up to 50 pounds; regularly lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Additional information : Required proficiencies : Intense customer focus and ability to build strong customer relationships; Ability to work as a team; Must seek out opportunities to interact with customers and make customer service a top priority in the branch; Must enjoy the challenge of selling and closing a sale; Must be able to set and communicate clear, actionable goals for sales and service, and plan activities to achieve those goals; Must take ownership and responsibility for the success of the branch; May be required to work an alternative location within the region or market.