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Automotive service advisor • atlanta ga
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Job Opportunity
A Day in the Life : Remote position on a schedule varying Mon-Fri 4 : 00am to 7 : 00pm and Sat-Sun 4 : 00am to 5 : 00pm. The hourly rate for this opportunity is $22 / hr.
What You'll Do :
- Ensure vendors are performing requested repairs at agreed upon pricing
- Reviewing a wide range of vehicle repair requests
- Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
- Handle repair disputes with national account vendors
- Validating parts pricing and labor times
- Guarantee vehicle repairs adhere to company policies and address safety concerns
- Efficiently drive down vendor cycle time to minimize out of service days
- Handle phone calls related to vehicles experiencing extensive down time
- Adhere to goal setting metrics for all job functions
- Review vehicle repairs
- Handle phone calls, emails, and chats
- Working behind a desk
- Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
What We're Looking For :
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability / veteran