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Automotive service advisor • glendale az

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Automotive service advisor

Automotive service advisor

Meineke Car Care CentersPhoenix, AZ, US
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Prioritize customers in every interaction, striving to exceed their expectations.Maintain a positive atmosphere—find ways to accommodate customers and ensure their satisfaction.Adhere to Mein...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Service Advisor

Service Advisor

Phoenix StaffingPhoenix, AZ, US
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Service Advisor / Express Advisor.Dealership : Bell Road Toyota Service Advisor / Express Advisor Pay : Base Pay + Commission Structure Commission Potential : $45,000 $100,000+ annually, based on perform...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Automotive Service Manager

Automotive Service Manager

Express Oil Change & Tire EngineersPeoria, AZ, United States
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Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Advisor

Service Advisor

Big Brand Tire & ServicePhoenix, AZ, US
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We're a performance-driven, results-focused team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Automotive Service Advisor

Automotive Service Advisor

Brakes PlusGlendale, AZ, US
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Brakes Plus was founded in 1990 with a single store in South Denver.Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa.As one of the fastest gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Advisor

Service Advisor

Bell FordPhoenix, AZ, US
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Schedule : Wednesday to Saturday, 7 : 00 AM – 6 : 00 PM.Bell Ford is seeking a highly experienced Service Advisor to join our team!. The ideal candidate will have at least 3 years of experience in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Automotive Service Greeter

Automotive Service Greeter

Ken Garff Automotive GroupPhoenix, AZ, United States
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Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Automotive Service Greeter

Automotive Service Greeter

Ken Garff AutomativePhoenix, AZ, US
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Considering a career with Ken Garff Automotive Group means you are in for a great ride! We're not your standard dealership or group of dealerships and we are pretty darn proud of that.We are out to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
ASE Automotive Service Advisor - Phoenix

ASE Automotive Service Advisor - Phoenix

Enterprise HoldingsPhoenix, AZ, US
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Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Service Advisor

Service Advisor

Camping World HoldingsEl Mirage, AZ, United States
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Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Advisor

Service Advisor

Half Price Auto RepairPhoenix, AZ, US
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Join Our Team at Half Price Auto Repair & Performance!.Are you passionate about delivering exceptional customer service in the automotive industry? Look no further! Half Price Auto Repair &...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Manager

Automotive Service Manager

Express oil changePhoenix, AZ, United States
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Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Advisor

Service Advisor

LithiaPhoenix, AZ, US
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Service Advisor / Express Advisor.Pay : Base Pay + Commission Structure.Commission Potential : $45,000 $100,000+ annually, based on performance. Incentives & Bonuses available based on key performance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Advisor

Automotive Service Advisor

Sanderson FordGlendale, AZ, US
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The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Automotive Service Advisor

Automotive Service Advisor

Ken GarffKen Garff Kia Avondale - Avondale, AZ
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Friendly and cooperative demeanor; quick to connect and build relationships with others .Unselfish and approachable with a preference for. Motivated, patient, conscientious, relaxed and coopera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Georgia Licensed Automotive Service Advisor

Georgia Licensed Automotive Service Advisor

VirtualVocationsPeoria, Arizona, United States
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A company is looking for an Automotive Service Advisor - Remote.Key Responsibilities Provide automotive maintenance and repair expertise to support clients and vendors by reviewing repair orders ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Advisor

Service Advisor

Peoria FordPeoria, AZ, US
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Join the Winning Team at Peoria Ford!.Peoria Ford, one of the most recognized and respected names in the automotive industry, is seeking a motivated and customer-focused professional to join our dy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Automotive Service Advisor| Weekends Off | Ahwatukee

Automotive Service Advisor| Weekends Off | Ahwatukee

Christian Brothers AutomotivePhoenix, AZ, US
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As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Advisor

Service Advisor

Coulter Cadillac Buick GMC - PhoenixPhoenix, AZ, US
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We have been in business for over 100 years and spend every day creating a customer experience that will provide customers for life. If you’re looking to grow your career, apply today!.Obtain ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive service advisor

Automotive service advisor

Meineke Car Care CentersPhoenix, AZ, US
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Job Description

Job Description

Service Advisor Duties A

Customer Service

  • Prioritize customers in every interaction, striving to exceed their expectations.
  • Maintain a positive atmosphere—find ways to accommodate customers and ensure their satisfaction.
  • Adhere to Meineke procedures for welcoming customers, gathering information, explaining the inspection process, and obtaining signed work orders before commencing any work.
  • Educate customers on inspection results, communicate the benefits and value of any necessary work, answer questions, and perform needed repairs according to Meineke protocols.
  • Follow Meineke procedures for customer check-out, including reviewing work done, seeking feedback, scheduling follow-ups, and informing customers about the CSI program.
  • Proactively communicate with customers throughout their visits, keeping them informed and managing issues as they arise.
  • Aim to achieve a 70% email collection rate.

Sales

  • Meet weekly and monthly personal sales targets.
  • Contribute to the overall center sales goals.
  • Conduct role-playing presentations with team members before presenting to customers.
  • Phone Procedures

  • Always adhere to Meineke phone procedures, including daily role-playing to maintain skills.
  • Regularly review recorded calls to identify areas for improvement.
  • Assist in training and role-playing with other team members as needed, helping others stay proficient.
  • Building Estimates

  • Possess comprehensive knowledge of Mkey to efficiently build complete repair tickets.
  • Utilize Job Builder, sales packages, and ISE to construct thorough estimates for all work recommended by technicians.
  • Prepare complete repairs, incorporating all relevant parts, services, accessories, and labor to protect the customer's investment and ensure proper vehicle system functionality.
  • Order parts from approved vendors promptly, track arrival, and verify with technicians to ensure accuracy. Assign invoices to the correct RO numbers.
  • Ensure full documentation on every ticket, including inspection sheets, estimates, work orders, final invoices, battery test forms, etc.
  • Center Upkeep

  • Work proactively to maintain a clean, comfortable, and professional center image at all times.
  • Assist with regular center maintenance as needed.
  • Manage cores, returns, inventory deliveries, and other upkeep tasks as requested.
  • Perform closing duties as required, including closing the day in Mkey, bank deposits, cash audits, etc.
  • Teamwork

  • Be a team player and help others achieve their goals.
  • Take initiative on tasks that need to be done without waiting to be asked.
  • Train and teach new team members as necessary.
  • Contribute to a positive and productive team environment.
  • Additional Duties

  • Follow all center policies and procedures.
  • Perform any additional tasks as requested.
  • Lead Service Advisor Responsibilities (Everything above plus below duties)

  • Assist the Shop Manager with back-office and financial tasks, including maintaining accurate daily records of customer transactions and daily center business, ensuring easy access at any time.
  • Track cores, returns, labor warranty claims, and other vendor financials daily to ensure accuracy and manage margins.
  • Resolve any outstanding customer issues or complaints satisfactorily.
  • Manage the daily customer callback process to ensure calls are being made and appointments are being set.
  • Monitor online reviews and Meineke CSI scores regularly; follow up on outstanding issues and train team members on areas for improvement.
  • Assist the Lead Technician in ensuring the shop runs efficiently.