Prioritize customers in every interaction, striving to exceed their expectations.Maintain a positive atmosphere—find ways to accommodate customers and ensure their satisfaction.Adhere to Mein...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Service Advisor
Phoenix StaffingPhoenix, AZ, US
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Service Advisor / Express Advisor.Dealership : Bell Road Toyota Service Advisor / Express Advisor Pay : Base Pay + Commission Structure Commission Potential : $45,000 $100,000+ annually, based on perform...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Automotive Service Manager
Express Oil Change & Tire EngineersPeoria, AZ, United States
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Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Advisor
Big Brand Tire & ServicePhoenix, AZ, US
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We're a performance-driven, results-focused team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Automotive Service Advisor
Brakes PlusGlendale, AZ, US
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Brakes Plus was founded in 1990 with a single store in South Denver.Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa.As one of the fastest gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Advisor
Bell FordPhoenix, AZ, US
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Schedule : Wednesday to Saturday, 7 : 00 AM – 6 : 00 PM.Bell Ford is seeking a highly experienced Service Advisor to join our team!.
The ideal candidate will have at least 3 years of experience in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Automotive Service Greeter
Ken Garff Automotive GroupPhoenix, AZ, United States
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Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Automotive Service Greeter
Ken Garff AutomativePhoenix, AZ, US
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Considering a career with Ken Garff Automotive Group means you are in for a great ride! We're not your standard dealership or group of dealerships and we are pretty darn proud of that.We are out to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
ASE Automotive Service Advisor - Phoenix
Enterprise HoldingsPhoenix, AZ, US
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Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets.
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Service Advisor
Camping World HoldingsEl Mirage, AZ, United States
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Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Advisor
Half Price Auto RepairPhoenix, AZ, US
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Join Our Team at Half Price Auto Repair & Performance!.Are you passionate about delivering exceptional customer service in the automotive industry? Look no further! Half Price Auto Repair &...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Manager
Express oil changePhoenix, AZ, United States
serp_jobs.job_card.full_time
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Advisor
LithiaPhoenix, AZ, US
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Service Advisor / Express Advisor.Pay : Base Pay + Commission Structure.Commission Potential : $45,000 $100,000+ annually, based on performance.
Incentives & Bonuses available based on key performance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Advisor
Sanderson FordGlendale, AZ, US
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The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed.
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Automotive Service Advisor
Ken GarffKen Garff Kia Avondale - Avondale, AZ
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Friendly and cooperative demeanor; quick to connect and build relationships with others .Unselfish and approachable with a preference for.
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Georgia Licensed Automotive Service Advisor
VirtualVocationsPeoria, Arizona, United States
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A company is looking for an Automotive Service Advisor - Remote.Key Responsibilities Provide automotive maintenance and repair expertise to support clients and vendors by reviewing repair orders ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Advisor
Peoria FordPeoria, AZ, US
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Join the Winning Team at Peoria Ford!.Peoria Ford, one of the most recognized and respected names in the automotive industry, is seeking a motivated and customer-focused professional to join our dy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Automotive Service Advisor| Weekends Off | Ahwatukee
Christian Brothers AutomotivePhoenix, AZ, US
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As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle.
You are the person that our guests se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Advisor
Coulter Cadillac Buick GMC - PhoenixPhoenix, AZ, US
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We have been in business for over 100 years and spend every day creating a customer experience that will provide customers for life.
If you’re looking to grow your career, apply today!.Obtain ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Prioritize customers in every interaction, striving to exceed their expectations.
Maintain a positive atmosphere—find ways to accommodate customers and ensure their satisfaction.
Adhere to Meineke procedures for welcoming customers, gathering information, explaining the inspection process, and obtaining signed work orders before commencing any work.
Educate customers on inspection results, communicate the benefits and value of any necessary work, answer questions, and perform needed repairs according to Meineke protocols.
Follow Meineke procedures for customer check-out, including reviewing work done, seeking feedback, scheduling follow-ups, and informing customers about the CSI program.
Proactively communicate with customers throughout their visits, keeping them informed and managing issues as they arise.
Aim to achieve a 70% email collection rate.
Sales
Meet weekly and monthly personal sales targets.
Contribute to the overall center sales goals.
Conduct role-playing presentations with team members before presenting to customers.
Phone Procedures
Always adhere to Meineke phone procedures, including daily role-playing to maintain skills.
Regularly review recorded calls to identify areas for improvement.
Assist in training and role-playing with other team members as needed, helping others stay proficient.
Building Estimates
Possess comprehensive knowledge of Mkey to efficiently build complete repair tickets.
Utilize Job Builder, sales packages, and ISE to construct thorough estimates for all work recommended by technicians.
Prepare complete repairs, incorporating all relevant parts, services, accessories, and labor to protect the customer's investment and ensure proper vehicle system functionality.
Order parts from approved vendors promptly, track arrival, and verify with technicians to ensure accuracy. Assign invoices to the correct RO numbers.
Ensure full documentation on every ticket, including inspection sheets, estimates, work orders, final invoices, battery test forms, etc.
Center Upkeep
Work proactively to maintain a clean, comfortable, and professional center image at all times.
Assist with regular center maintenance as needed.
Manage cores, returns, inventory deliveries, and other upkeep tasks as requested.
Perform closing duties as required, including closing the day in Mkey, bank deposits, cash audits, etc.
Teamwork
Be a team player and help others achieve their goals.
Take initiative on tasks that need to be done without waiting to be asked.
Train and teach new team members as necessary.
Contribute to a positive and productive team environment.
Additional Duties
Follow all center policies and procedures.
Perform any additional tasks as requested.
Lead Service Advisor Responsibilities (Everything above plus below duties)
Assist the Shop Manager with back-office and financial tasks, including maintaining accurate daily records of customer transactions and daily center business, ensuring easy access at any time.
Track cores, returns, labor warranty claims, and other vendor financials daily to ensure accuracy and manage margins.
Resolve any outstanding customer issues or complaints satisfactorily.
Manage the daily customer callback process to ensure calls are being made and appointments are being set.
Monitor online reviews and Meineke CSI scores regularly; follow up on outstanding issues and train team members on areas for improvement.
Assist the Lead Technician in ensuring the shop runs efficiently.