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Bilingual customer service • west palm beach fl

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QA Bilingual Customer Care Specialist

QA Bilingual Customer Care Specialist

MyBambuWest Palm Beach, FL, United States
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Department : Quality Assurance (QA).MyBambu is a mission-driven fintech company making it easy to send and manage money across. We're building modern financial.We are seeking a bilingual specialist (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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QA Bilingual Customer Care Specialist

QA Bilingual Customer Care Specialist

My BambuWest Palm Beach, FL, US
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Department : Quality Assurance (QA).MyBambu is a mission-driven fintech company making it easy to send and manage money across. Were building modern financial.We are seeking a bilingual specialist (E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service - Donor Support Technician (Bilingual – English / Spanish) (Open)

Customer Service - Donor Support Technician (Bilingual – English / Spanish) (Open)

CSLAmericas, US, FL, Greenacres 540, CSL Plasma
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Responsible for preparing the donor, donor area and equipment for the pheresis process.Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process, respon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Florida One InsuranceWest Palm Beach, FL, USA
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Join Our Team as a Customer Service Representative.Are you someone who enjoys helping others, solving problems, and creating positive experiences? Do you take pride in being a clear communicator, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representatives

Customer Service Representatives

Pizza HutGreenacres, FL, US
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Customer Service Representatives.FOREST HILL BVLD, Greenacres, FL ID#303112fd-b6fa-4f81-b359-ac820158ef07.Opportunity to advance quickly- we will train you!. Discount Program : vast array of discount...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Customer Service Representative

Remote Customer Service Representative

NexRepGreenacres, Florida
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Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate FT

Customer Service Associate FT

Southeastern GrocersLake Worth, FL, US
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The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Agent

Customer Service Agent

SIXT USAWest Palm Beach, United States
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Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Customer Service

Remote Customer Service

Professional Career SolutionsGreenacres, Florida
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We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Sir SpeedyWest Palm Beach, FL, US
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Customer Service Representative.Indoor and comfortable working environment.Mondays - Fridays (No Nights, No Weekends!).A locally owned and nationally recognized Printing, Signage and Marketing Serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Bilingual Customer Service Representative

Bilingual Customer Service Representative

VirtualVocationsLake Worth, Florida, United States
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A company is looking for a Bilingual Customer Service Representative (French and English).Key Responsibilities Serve as the primary contact for customers, agents, and clients, addressing insuranc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)West Palm Beach, FL, US
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Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative - Driving

Customer Service Representative - Driving

SP PlusWest Palm Beach, FL, US
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SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

AlphaGraphicsWest Palm Beach, FL, US
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Customer Service Representative (Csr).Our tight-knit team in West Palm Beach is actively seeking a Customer Service Representative (CSR) to join us full-time. The CSR is primarily responsible for es...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Bilingual Customer Support Professional

Remote Bilingual Customer Support Professional

QualfonRemote, Florida, US
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Qualfon’ s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

KellyMitchell GroupPalm Beach, FL, United States
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Our client is seeking a Client Service Representative to join their team! This position is located in Palm Beach, Florida. Execute and submit client account servicing requests within appropriate tim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retail Customer Service

Retail Customer Service

EZCORPWest Palm Beach, FL, US
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Retail Shift Manager (Lead Pawn Broker).We want you to join us for a career not a job.At EZCORP, we are looking for Team Members to lead the way today and to step into greater roles tomorrow.When ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service

Customer Service

Emilio Sánchez AcademyFlorida
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Minimum bachelor’s degree Minimum 1 year experience in customer service Excellent in Spanish, English and Russian.It will be valued French, Chinese and / or German Experience in sales department or...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate I

Customer Service Associate I

Dollar TreeWest Palm Beach, FL, US
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We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Customer Service Representative - PT

Customer Service Representative - PT

Avis Budget GroupWest Palm Beach, FL, US
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Job Opportunity At Avis Budget Group.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
QA Bilingual Customer Care Specialist

QA Bilingual Customer Care Specialist

MyBambuWest Palm Beach, FL, United States
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Location : WPB

Department : Quality Assurance (QA)

Reports to : QA Manager

About MyBambu

MyBambu is a mission-driven fintech company making it easy to send and manage money across

borders, especially for underserved communities in Latin America. We're building modern financial

tools that are mobile-first, fast, and accessible - and we ship with urgency.

Position Overview :

We are seeking a bilingual specialist (English-Spanish) with a strong commercial background in call center environments. This role plays a strategic part within the QA department, ensuring operational excellence, compliance with internal protocols, and continuous improvement in the customer experience.

Key Responsibilities :

  • Audit inbound and outbound calls, as well as escalated and resolved cases, to ensure process compliance, proper documentation, and effective resolution.
  • Evaluate communication skills, product / service promotion, and adherence to operational procedures.
  • Identify recurring errors, quality gaps, and opportunities for improvement.
  • Provide constructive, results-oriented feedback aligned with quality standards and performance KPIs.
  • Collaborate with Operations and Training teams to reinforce best practices and improve overall performance.
  • Participate in calibration sessions with QA team members and supervisors.
  • Document findings, generate executive reports, and support follow-up on corrective actions.
  • Contribute to the design, optimization, and standardization of sales scripts and customer service flows.

Required Profile :

  • Fluent in English and Spanish (oral and written) - minimum C1 level in both languages.
  • Minimum 2 years of experience in call centers, with a proven track record in sales, retention, or commercial roles.
  • Previous experience in QA or quality monitoring roles is a strong asset.
  • Strong analytical thinking, attention to detail, and the ability to draft clear and actionable reports.
  • Proficient in digital tools : Salesforce, call recording / monitoring platforms, spreadsheets.
  • Performance-driven mindset with a commitment to continuous improvement and customer service excellence.
  • Physical Demands

  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to lift up to 15 pounds occasionally.