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Salary and Benefits

PLEASE NOTE : The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,680.00 per month to $4,548.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Classification

Administrative Support Assistant II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note : Review of applications will begin on September 26, 2025.

The Natural Sciences Hub Office Assistant will serve as the first point of contact for individuals seeking service from the departmental office, whether by walk-in, real-time telephone inquiry, telephone messaging system inquiry, email inquiry, or departmental webpage inquiry. A decision in each case will be made on the fly to optimize service to the person making the inquiry. This may involve direct action by this position, Natural Sciences Hub Analyst or Office Manager, referral to the appropriate department chair or a faculty member or teaching associate, or referral to another university office.

When not directly involved with inquiries as described above, the individual will help with any tasks surrounding student assistance and course delivery and help with overflow work as needed by the Natural Sciences Hub Analyst and Office Manager. It should be carefully noted that this will require significant multi-tasking, working these regular, recurring tasks with inquiries.

Responsibilities

Public Services

• Prioritization and action on flow of information coming into office; walk-in, real-time telephone inquiry, telephone messaging system, e?mail inquiries, and departmental website inquiries. Prioritization will be especially crucial when multiple inquiries occur at the same time.
• The Natural Sciences Hub prides itself on timely and sensitive responses to requests. This will include directly answering telephone inquiries promptly, prioritizing inquiries that overlap in time, and minimizing the length of time an individual may be put on hold. This will also include checking the telephone messaging system every morning on arrival and after every break and checking e?mail and webpage inquiries daily.

Student Services

Faculty Services

Hub Office Support

Minimum Qualifications

Required Qualifications

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to : criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and / or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, Californias Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti?discrimination laws, and CSUs Nondiscrimination Policy. We prohibit discriminatory or preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco?free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E?Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

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