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Business analyst • naperville il
Business Operations Analyst
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BALL HORTICULTURAL COMPANYWest Chicago, IL, US- serp_jobs.job_card.full_time
Job Description
Job Description
Description :
Darwin Perennials is seeking a proactive and detail-oriented professional to deliver high-level operational support to the Operations Manager, General Manager, and internal teams. This dynamic role involves managing essential functions such as reporting, supplier coordination, and specialized tasks, while serving as a key liaison across Ball departments. The ideal candidate thrives in a collaborative environment, excels at solving business challenges, and consistently delivers outstanding customer service. This position plays a vital role in ensuring operational continuity, streamlining communication, and driving strategic initiatives forward.
Responsibilities and Duties
- Program Management – Lead the annual renewal and execution of vegetative programs, including pricing, material updates, and assortment management. Ensure timely and accurate setup to support seamless customer ordering and invoicing.
- Royalty Management - Oversee the maintenance of customer royalty records in SAP, ensuring data integrity. Investigate and resolve customer inquiries related to royalty deferrals and invoicing.
- Provide analytical reporting, project coordination, and team support to Darwin Perennials. Serve as a backup for customer service and inventory functions, contributing to overall team agility and effectiveness.
- Foster strong relationships with suppliers, sales representatives, and internal / external customers through timely, accurate, and friendly communication.
- Support strategic partnerships and maintain alignment between West Chicago and Darwin Colombia teams.
Requirements :
Physical Requirements
Salary : 70-85K
Our promise to you :
Ball is a global leader in horticulture : we develop, produce, and sell plants around the world. Our vision is to color the world through our customers. We create excitement in the world of flowers and are the first choice for service. We deliver all the best and nothing else! To you, we deliver a work environment and a culture where building long-lasting relationships internally and externally is important. We believe that good communication, sharing ideas and collaborating on projects will set us up for success. We keep both our feet on the ground and are approachable.