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Business banking relationship manager • honolulu hi
Business Development Manager
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Job Description
Job Description
Job Summary
The Business Development Manager (BDM) is an outside sales role focused on generating new revenue, expanding key accounts, and growing a defined territory. Approximately 60% of this role is dedicated to prospecting and developing new business (Hunter), while 40% focuses on cultivating and expanding existing customer relationships (Farmer). This position requires regular in-person customer visits and some travel between islands as part of relationship development and territory growth. The individual will cultivate new relationships, deepen existing customer partnerships, and act as a knowledgeable logistics consultant. Success requires disciplined CRM usage (CargoWise and Active Campaign), strong business acumen, consistent follow-through, and a consultative, question-based sales approach rooted in a proven sales model.
Key Responsibilities
New Business Development
- Document all outreach and meetings in CargoWise CRM.
- Execute a proven sales process : build rapport, uncover challenges, identify needs, confirm fit, and drive to a decision.
- Maintain a healthy pipeline with clear next steps, timelines, and measurable revenue projections.
- Manage the entire sales lifecycle from discovery → pricing → proposal → close.
- Prospect and target new customers within key verticals (hospitality, construction, retail, wholesale, logistics).
CRM Discipline & Pipeline Management
1. Qualify services needed
2. Identify volumes and frequency
3. Develop the value proposition
4. Request pricing
5. Present pricing to the customer
6. Confirm commitment
7. Maximize opportunity
8. Mark as “Won” and document final value
Account Expansion and Relationship Growth
Pricing, Competitive Intelligence & Positioning
Daily Expectations
Following up quickly on all quote requests and engaging customers to identify the factors that increase our win rate. (“speed to lead”).
Required Skills & Attributes Attributes Consistent with a Proven Sales Model
Professional Skills
Education & Experience
Physical Requirements
Equal Opportunity Employer- Minorities / Women / Veterans / Disabled
The salary range for this position is $70,000 - $85,000 / yr.
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