Business intelligence developer serp_jobs.h1.location_city

Principal Pm - Product Data

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary

The Principal PM - Product Data plays a pivotal role in product development and growth strategies for the Application Delivery and Security Platform. Equipped with and hungry for more product data across the entire F5 product portfolio, the PM builds data assets & visibility into core insights as a primary tool to execute and track growth strategies, improve comprehensive customer experience and drive organizational alignment & accountability. This position requires an in-depth understanding of the cross-functional coordination required in a SaaS-led business to improve visibility into product adoption across the F5 portfolio to make the ownership experience of F5's products Ridiculously Easy for Enterprise customers.

Primary Responsibilities

Product Data :

• Define the vision and strategy for the XC SaaS Product Data, TMOS / SPK / CNF / F5OS / BNK and how that data will be leveraged across functions to achieve unified goals.
• Oversee the product lifecycle of SaaS Product Data enhancements, from concept to delivery.
• Monitor data health, user experience, and address challenges related to access, usability, data visualization & ad hoc analysis.
• Aggregate data sources from across many sources to various lenses of our product performance, customers, tenants, products to inform new actions across the organization.
• Create product performance dashboards for cross-functional consumption in CS, Services, Sales using tools like Grafana and Tableau.
• Ensure accountability for PMs to own data outcomes and enablement of PMs to use data-backed findings during business reviews and QBRs.

Market Analysis :

Customer Engagement & Feedback :

Team Collaboration :

Knowledge, Skills, and Abilities

SaaS Management :

Stakeholder Management :

Analytical Skills :

Qualifications

BA / BS degree in a computer science or data science, MBA preferred.

10+ years in technical product management, product analytics and data science.

Expertise in business analytics and tools like Grafana, Tableau, SQL, and PromQL to architect and build highly adopted business intelligence visualizations. Experience building data pipelines across data architectures like Snowflake, Databricks, dbt and ElasticSearch.

Proven experience with data-driven execution & mobilizing non-technical stakeholders to be data-driven.

Track record building & scaling data platforms and analytics solutions in an agile environment to deliver tangible, identified business results.

Fluency with SaaS native power metrics like ARR, CAC, LTV and Churn with the ability to identify leading / contributing data points to drive accountability down in an organization.

Minimum of 8 years' experience analyzing products, markets, technology trends and customer dynamics using data analytics tools.