Business operations serp_jobs.h1.location_city

Operations Manager

Benefits :

Autonomous environment - freedom to work solo in the field

Company Vehicle (gas covered)

Bonus based on performance

Competitive salary

Paid time off

Dental insurance

Health insurance

Vision insurance

Full Time In-Person | Hoffman Estates

$60K + bonuses and incentives

Growth Opportunities!

Are you a natural leader who thrives on organization, strategy, and making an impact? We're looking for a dynamic and results-driven Operations Manager to take charge of our field team, streamline daily operations, and drive business growth.

This isn't just a management roleit's an opportunity to lead, innovate, and make a difference in a fast-paced, customer-focused environment. If you love solving challenges, optimizing processes, and inspiring teams to deliver top-tier service, we want to hear from you!

Availability : This full-time year-round position requires you to report to the office daily.

Company Overview

Our mission is to help homeowners make the most of their outdoor spaces by providing reliable mosquito, flea, tick, and pest control solutions.

But our work goes beyond pest controlwe're all about building lasting relationships and earning customer loyalty through exceptional service. We're committed to delivering top-notch experiences and are looking for dedicated, energetic individuals who share our passion for excellence and integrity.

When pest season winds down, we embrace the holiday spirit by bringing festive cheerby installing beautiful holiday lights for our customers!

Mission

The mission of the Operations Manager is to generate and grow sustainable revenue for the Company. This is achieved through operational efficiency, developing a team, optimizing customer retention, and ensuring the execution of revenue-generating activities.

Success in this role means consistently meeting and exceeding key performance targets across multiple categories. These include :

• Achieve the targeted revenue across mosquito control, pest control, and holiday lighting services by year-end 2025.
• Maintain a consistent revenue intake per week during the peak operational period.
• Ensure a steady workforce of full-time in-field technicians throughout the active season.
• Reach the set annual revenue target for holiday lighting services by year-end.
• Generate additional revenue by achieving a targeted percentage of upsell conversions.
• Maintain a strong sales conversion rate to optimize new business acquisitions.
• Operate within the allocated budget as defined in the Profit and Loss projections.

You will play a key role in driving growth and operational success by achieving these benchmarks.

Key Competencies

Leadership Ability A strong, charismatic leader who unites the team to achieve goals. Motivates and develops others, gives and receives feedback well, and represents the company with professionalism.

Critical Thinking Breaks down complex challenges, anticipates issues before they arise, and makes smart, informed decisions. A keen observer who identifies potential issues before they arise, proactively preventing problems rather than just reacting to them.

Reliability Highly accountable, takes ownership of responsibilities, and follows through with adaptability and a strong work ethic.

Organization Manages time, tasks, and resources efficiently, prioritizes effectively, and maintains a well-structured workspace for maximum productivity.

Communication Active listener and clear communicator who motivates others, understands different perspectives, and ensures messages are well-received. Always errs on the side of over-communication.

Qualifications :

Join us in our mission to provide exceptional pest control services while driving sustainable growth. Apply now to be part of our dynamic team!