Business operations serp_jobs.h1.location_city

Business Operations Manager

Thalamus is the market leader in graduate medical education recruitment technology, empowering over 8,000 residency and fellowship programs at 800+ health systems and all new physicians throughout the US annually. As we expand beyond GME into broader physician recruitment, our unique datasetspanning the full profiles of residency / fellowship applicants and programspositions us to revolutionize hiring in healthcare through AI / ML and data-driven insights. This furthers our mission to ensure the right doctor ends up at the right hospital to treat the right patients.

At Thalamus, our Business Operations Manager will work directly with our COO and help scale the execution engine across the company. That means you'll be at the center of the company's growth system, covering GTM (Sales, Customer Success, Marketing) and G&A (Finance, Legal, HR).

Your role is to provide clarity, ensure accountability, and eliminate obstacles to execution. This includes :

• Facilitating quarterly planning sessions, setting OKRs (Objectives and Key Results), and managing leadership meetings.
• Creating dashboards to track key metrics such as GTM (Go-To-Market) performance, churn rate, Customer Acquisition Cost (CAC), and retention rates.
• Managing cross-functional projects, including pricing changes, team enablement, and budget reforecasting.

You will...

You should have...

Bonus

The salary range for this position is $140,000 - $180,000 and a grant of stock options. Final compensation will be determined based on experience, skills, and geographic location.

Thalamus is a mission-driven organization centered on the belief that our company should model what we want of the US healthcare system, that the diversity of providers aligns with patient populations. We believe this is best achieved by building a team with a diversity of backgrounds, cultures, and experiences, including "distance traveled." Thalamus is an equal opportunity employer. We do not discriminate based upon race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation, and related medical conditions), gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age, sexual orientation, Civil Air Patrol status, military and veteran status, and any other consideration protected by federal, state, or local law. We encourage those who really want to make an impact and who exemplify our core values to apply for our open positions.

Actual base salary offered will be determined by : experience, skills, and work location. This range is for base salary, our total compensation includes equity and benefits. We welcome you to apply even if your expectations are outside our listed range.

Thalamus is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and throughout employment. If you need assistance or any accommodation, please let us know.

Thalamus does not accept unsolicited resumes from recruiters or employment agencies without a fully executed recruitment agreement in place. In the absence of such agreement, Thalamus reserves the right to pursue and hire any candidates without an obligation to pay fees. Agencies are requested not to contact Thalamus hiring managers or employees regarding recruiting services.