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Call center director • carlsbad ca

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Customer Service Representative / Call Center

Customer Service Representative / Call Center

Waterworks AquaticsCarlsbad, CA, US
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We’re hiring PART-TIME / FULL-TIME CUSTOMER SERVICE REPRESENTATIVES FOR IN PERSON AND OVER THE PHONE INTERACTIONS.Are you an empathetic person who has a passion for helping others? Are you an enthusi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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On Call Pool Server

On Call Pool Server

Four Seasons HotelsCarlsbad, CA, US
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Four Seasons Residence Club Aviara Pool Servers.Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat ea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Agent

Call Center Agent

Frontwave Credit UnionOceanside, CA, US
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Member Solution Call Center Agent.As a Member Solution Call Center Agent, you will be responsible for promoting and providing a full range of financial products and services, advising and assisting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Remote Call Center Representative Agent - Part-Time Focus Group Panelist

Remote Call Center Representative Agent - Part-Time Focus Group Panelist

Apex Focus Group Inc.Carlsbad, CA, United States
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Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. This is a great way to earn additional income from the comfort of your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Auto Care Center

Auto Care Center

WalmartEncinitas, CA, US
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Career Area : Walmart Store Jobs.Job Function : Walmart Store Jobs.Employment Type : Full & Part Time.Position Type : Hourly & Salaried. Are you an ace with car maintenance? With over 2500 auto centers ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Supply Center Specialist

Supply Center Specialist

Thermo Fisher ScientificCarlsbad, California, USA
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To carry out the on-site product inventory maintenance and optimization of the Supply Center and support eBusiness initiatives. Supply Center Specialists work closely with the Thermo Fisher Sales Te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Call Center Representative

Call Center Representative

Aladdin Bail BondsCarlsbad, CA, US
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Rapidly growing industry leader in the specialized financial services and insurance sector has two openings for a Call Center Representative in their 24-hour call center in Carlsbad, CA.The shift w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Center Director

Center Director

The Learning Experience #270Oceanside, CA, US
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The Center Director at The Learning Experience in Oceanside, CA influence the growth and development of both children and teachers. They create an environment of collaboration and community, encoura...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Medical Director - Critical Care - Tri-City Medical Center

Medical Director - Critical Care - Tri-City Medical Center

VituityOceanside, CA, US
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Oceanside, CA Seeking Critical Care Medical Director.Join the Physician Partnership Where You Can Increase Your Impact.Vituity's ownership model provides autonomy, local control, and a national sy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Program Director

Program Director

Crownview Co-Occurring Institute, IncOceanside, CA, US
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Are you looking for an employer that you can settle down and gain longevity, enhance your clinical skills and be supported by a dynamic team?. Here at Crownview we treat an array of adults who suffe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Call Center Lead

Call Center Lead

VirtualVocationsVista, California, United States
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A company is looking for a Call Center Lead to provide exceptional customer service and troubleshoot connectivity issues. Key Responsibilities Serve as the first point of contact for customers see...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Physician Center Medical Director

Physician Center Medical Director

Select MedicalOceanside, California, USA
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Bonus Potential! Monthly and Quarterly Bonus Incentives!.Are you looking for a physician practice with a family environment but with the benefits and support a large organization can provide Where ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Center Director

Center Director

The Learning ExperienceOceanside, California, USA
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The Center Director at The Learning Experience in Oceanside CA influence the growth and development of both children and teachers. They create an environment of collaboration and community encouragi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Center Director

Center Director

MAAC (Metropolitan Area Advisory Committee)Oceanside, CA, US
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North Coast, North Coast - 1501 Kelly Street - Oceanside, CA 92054 Salary Range : $70,000-$80.Weeks OUR STORY Since 1965, MAAC has been maximizing self-sufficie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Director Nursing | North Coast Surgery Center

Director Nursing | North Coast Surgery Center

SCAOceanside, California, US
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Overview At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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OBGYN Clinical Director of Women's Health Service Line / No OB Call

OBGYN Clinical Director of Women's Health Service Line / No OB Call

TrueCareNorth San Diego County, CA, US
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At TrueCare, our mission is simple : put patients first.We believe that everyone deserves high-quality, compassionate healthcareno matter their background or financial situation.You will play a vita...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Center Medical Director

Center Medical Director

ConcentraCarlsbad, CA, US
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Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients.Our mission...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Clinic Director

Clinic Director

California Healthcare Clinical EmployeeEncinitas, CA, US
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As a Clinic Director at PRN Physical Therapy, you will oversee the operations within the 4 walls, management of staff, and strategic direction of our clinic. You'll be responsible for ensuring e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Plasma Center Technician

Plasma Center Technician

Takeda PharmaceuticalsVista, CA, US
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This role requires that all individuals on the team hold one of the following current / active certifications : California Certified Phlebotomy Technician 1 License (CPT1), a California Certified Phle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
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Program Director

Program Director

Worthy Wellness CenterCarlsbad, CA, US
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Overview : The Program Director manages the program and delivers high quality clinical, rehabilitative and culturally competent services focusing on adults diagnosed with substance use disorders.Dev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative / Call Center

Customer Service Representative / Call Center

Waterworks AquaticsCarlsbad, CA, US
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Benefits :

  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Health insurance

We’re hiring PART-TIME / FULL-TIME CUSTOMER SERVICE REPRESENTATIVES FOR IN PERSON AND OVER THE PHONE INTERACTIONS.

Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person’? Are you a confident and adaptable person who can close the deal? You’re in luck! We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person.

A Little About Us…

Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.

Join Our Team! … Here’s Why :

  • Get paid well for doing something fun! Competitive compensation because we like to reward hard work.
  • Advancement opportunities. We constantly are looking for strong individuals to join our leadership team!
  • Flexible work schedules. We know you might have other time commitments like school or another job. We’ll make it work!
  • Additional benefits. We offer our full-time employees a benefits package that includes dental, vision, disability, 401K, and sick pay.
  • We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesn’t like that?
  • Job Description :

    As a Customer Service Representative, you will be the face of Waterworks Aquatics and the first point of contact for the majority of families when they visit our facility.  You will be entrusted with building relationships with our families.  You will also be responsible for retaining our families by offering a warm, welcoming, and memorable experience.

    Primary Responsibilities :

  • Ability to create relationships with new and existing families that leads to customer loyalty and retention
  • Demonstrate empathy in your interactions with families
  • Register, schedule, take payments, and problem solve family accounts
  • Be willing and able to provide exceptional customer service in person and by phone
  • Assist with heavy call volume
  • Encourage customers to purchase swim lesson packages
  • Work effectively in a team environment to support achievement of lesson registration goals
  • Maintain high customer satisfaction ratings based on explicit criteria set by the company
  • Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution
  • Recommend additional services to customers by understanding their needs
  • Maintain a clean and safe facility at all times
  • Boost morale and help maintain a positive work environment
  • Restock and clean all restrooms and shower / changing areas
  • Understand and showcase knowledge in all of our programs and facilities
  • Assist with time sensitive projects by deadlines given
  • Provide effective rebuttals to customers who are looking to release their lesson schedule
  • Stay up to date and pass all continual training by the deadlines provided
  • General Qualifications :

  • Must be at least 17 years old
  • Must have at least 2 years of customer service experience
  • Minimum of a high school diploma
  • Able to exhibit a strong passion for helping others
  • Possess a strong background in customer service
  • Proficient in typing; at least 40 WPM
  • Ability to “close the deal” and acquire new families that are interested in our services
  • Ability to multi-task, prioritize and manage time effectively
  • Open to coaching and training to increase customer acquisition performance
  • Must have strong communication skills in person and over the phone
  • Must be able to showcase the ability to actively listen
  • Must have the ability to adapt and respond to different types of personalities
  • Must always remain professional and courteous with customers
  • Weekends Required
  • A Few Other Things We Look At :

  • We love people with a positive mindset who are fantastic team players
  • A strong conversationalist who can be personable and connect with people
  • Critical thinkers that can empathize with our families to ensure they have a positive experience with us
  • Someone who is confident, adaptable, ambitious, and an achiever
  • People who are committed and reliable
  • Someone who is teachable, respectful, outgoing, and motivated
  • Individuals who are open to receiving feedback and are always willing to learn