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Call center • garden grove ca

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Call Center Representative

Call Center Representative

TaxRiseIrvine, CA, US
serp_jobs.job_card.full_time
At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesSanta Ana, California
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Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Insurance Agent (Sales, Customer Service)

Call Center Insurance Agent (Sales, Customer Service)

Freeway Insurance Services America, LLCAnaheim, CA, US
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Call Center Insurance Agent (Sales, Customer Service).Requisition Number : CALLC024195.Location : Anaheim, CA 92801, USA. Sign-On Bonus Opportunity of up to $4,000 •.Lucrative incentive sales plans, bo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Manager

Call Center Manager

VirtualVocationsNorwalk, California, United States
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A company is looking for a Call Center Manager to provide leadership in a federal contact center environment.Key Responsibilities Manage overall delivery of contact center operations, including s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Care Center Representative (Call Center)

Care Center Representative (Call Center)

Mechanics BankIrvine, CA, United States
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Care Center Representative (Call Center Representative).Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Supervisor

Call Center Supervisor

TEKsystemsAnaheim,CA,92801,USA
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Hiring for Call Center Supervisor - Hybrid in Anaheim / Pasadena, CA.Must have 2-3+ years of call center supervising / leadership experience, preferably in financial services industry.Hybrid to Anaheim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Healthcare Call Center Lead

Healthcare Call Center Lead

Alignment HealthcareOrange, California US
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Job Number6771Workplace Type : Hybrid RemoteOrange,California.By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart cul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Representative / Call Agent I PD

Call Center Representative / Call Agent I PD

MemorialCare Health ServicesFountain Valley, California, US
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Call Center Representative / Call Agent I PD-(MEM009161).Call Center Representative / Call Agent I PD.Variable / Predominantly Remote •After training •. Flexible days / hours Mon-Fri between the hours of 8a....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sales Call Center

Sales Call Center

WestEasthub LLCAnaheim, CA, US
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World Class Vending is seeking a motivated .Sales Call Center Representative.This role is all about sales — generating new business by calling prospective clients, introducing our vendin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Call Center Representative / Call Agent I

Call Center Representative / Call Agent I

MemorialCare Health SystemFountain Valley, CA, United States
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Call Center Representative / Call Agent I.Full-Time / Predominantly Remote.NOTE : Must be available to work 1 Saturday / Sunday per month after training period. Shifts rotate and vary between the hours of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Staff

Call Center Staff

Prime HealthcareGarden Grove, CA, US
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Garden Grove Hospital Medical Center.Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden Grove Hospital Medical Center, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
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Call Center Service Representative - Banking

Call Center Service Representative - Banking

Orange County's Credit UnionSanta Ana, CA, US
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Must be willing and able to commute to Santa Ana, CA.Working remotely may be granted after six months of successful performance. Must be available to work shifts ranging between 7 : 30am – 7 : 15p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Advice RN - Nurse Advice Call Center

Advice RN - Nurse Advice Call Center

ProvidenceSanta Ana, CA, United States
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Under the direction of the Supervisor / Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Jobs

Call Center Jobs

TradeJobsWorkforce92799 Santa Ana, CA, US
serp_jobs.job_card.full_time +1
Full time and Part time positions avaiable as a Call Center Representive or Telemarketer •Performance Based : Make from $11. REQUIREMENTS : Passion to provide phenomenal service to all potential cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Supervisor

Call Center Supervisor

AMEN CLINICS, INC., A MEDICAL CORPORATIONCosta Mesa, CA, US
serp_jobs.job_card.full_time
The Call Center Supervisor performs a variety of duties to ensure those reporting directly to them perform at optimal efficiency. The supervisor will monitor phone calls, and or applicable systems (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Scheduling Coordinator

Call Center Scheduling Coordinator

AAACosta Mesa, CA, US
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Call Center Scheduling Coordinator.This position is responsible for managing and amending daily schedules based on real time demand. While the Supervisor, Workforce Management accurately forecasts l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Hybrid Call Center Representative

Hybrid Call Center Representative

ADPLa Palma, CA
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Associate Client Support Consultants.Bilingual in English and Spanish is strongly preferred.Are you ready to join a company offering career advancement opportunities throughout your career journey?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative

Call Center Representative

Ultimate LLCCosta Mesa, CA, United States
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Ultimate Staffing Services is seeking dedicated and enthusiastic Call Center Representatives to join their client's team in California. The ideal candidates will excel in delivering exceptional cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Healthcare Call center representative

Healthcare Call center representative

OC UROLOGYSanta Ana, CA, United States
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Job Title : Healthcare Call Center Representative.The Contact Center Representative at OC Urology is a pivotal figure dedicated to delivering exceptional customer service. This role, focuses on effic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service- Call Center Agent (Bilingual)

Customer Service- Call Center Agent (Bilingual)

Capgemini Government Solutions LLCIrvine, CA, United States
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Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced Customer Service / Call Center Agent (Bilingual Spanish) to join our team in Irvine, California to support our go...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Representative

Call Center Representative

TaxRiseIrvine, CA, US
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Job Description

Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

ABOUT THE ROLE

The Call Center Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction.

We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!

HOW YOU'LL BE REWARDED

At Tax Rise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals.

  • Base pay : $22.00 per hour (full-time, 40 hours per week)
  • Monthly Bonus : Average bonus potential of $500 - $900

The compensation range reflects our good faith estimate of total earning potential, including base hourly pay and monthly bonuses. The hourly rate shown in the job preview pane may appear higher, as it blends both components. For full transparency, a detailed breakdown is provided in this job description.

WHAT YOU'LL DO

Client Communication :

  • Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly.
  • Contact clients via phone and email to gather required documents and clarify documentation needs.
  • Respond to client emails and text messages—and assist in live chat when needed—ensuring all interactions are addressed within company service level agreements.
  • Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction.
  • Handle all client interactions with professionalism, courtesy, and empathy—knowing when to escalate issues to the appropriate department.
  • Provide clear instructions and guidance to clients on required documentation.
  • Problem-solving skills to address client concerns regarding documentation requirements.

    • Document Collection & Review :

  • Request and gather required tax-related documents from clients via email, phone, or online portals.
  • Review submitted documents for accuracy and completeness, ensuring compliance with internal standards.
  • Identify missing or incomplete information and follow up with clients promptly.

    • CRM Management & Administrative Support :

  • Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM).
  • Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress.
  • Collaborate with colleagues, support staff, and managers to deliver a seamless client experience.
  • Help other departments with projects and / or communication campaigns, providing support and insights to enhance company initiatives.

    • WHAT YOU'LL NEED TO HAVE

  • Previous experience in a client care or customer service role—experience in the tax resolution industry is a plus.
  • Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus).
  • Excellent written and verbal communication skills with professional phone etiquette.
  • Proficiency in using CRM systems or document management tools
  • A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care.
  • Knowledge of tax relief processes is a plus, though training will be provided.

    • WHAT WE OFFER

    We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family :

  • Medical, Dental, and Vision Insurance (starting after 60 days)
  • Paid Time Off (Vacation, Sick Days, Company Holidays)
  • Wellness Days to recharge when you need it most
  • 401(k) retirement plan with company match
  • Professional Development Program to support your growth
  • Access to our on-site gym and gaming lounge
  • Catered team lunches every Friday
  • Fun and energizing quarterly company outings

    • ABOUT US

    At TaxRise, our mission is simple yet impactful : to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

    When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

    We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

    If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

    OUR COMMITMENT

    At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and / or veteran status, or any other basis prohibited by applicable law.

    TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.