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Senior Manager, Call Center & Provider Solutions ( Call Center Sales Analytics )

Senior Manager, Call Center & Provider Solutions ( Call Center Sales Analytics )

AssistRxOrlando, FL, United States
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Under the direction of the chief growth officer, the senior manager of provider solutions will lead a high-performing sales team focused on supporting and expanding AssistRx technology solutions fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Manager, Call Center & Provider Solutions ( Call Center Sales Analytics )

Senior Manager, Call Center & Provider Solutions ( Call Center Sales Analytics )

AssistrxOrlando, Florida, United States
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Under the direction of the chief growth officer, the senior manager of provider solutions will lead a high-performing sales team focused on supporting and expanding AssistRx technology solutions fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Customer Service Representative

Call Center Customer Service Representative

Urban SolutionsOrlando, Florida, United States
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Job Overview We are looking for a motivated Call Center Customer Service Representative to join our Customer Service department. You will be responsible for making both inbound and outbound calls t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative

Call Center Representative

OnSpot DermatologyOrlando, FL, US
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Minimum one year medical front desk experience.Excellent verbal and written communication skills in a customer service environment. Proficient in use of computers and software programs.Ability to ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Lead

Call Center Lead

The Hackett GroupFL, United States
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Taxi Call Center Dispatch Coor

Taxi Call Center Dispatch Coor

Mears Transportation GroupOrlando, FL
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To be discussed during interview.Under direct supervision of the Dispatch Support & Communications Manager.Performs various customer service duties relating to taxi & luxury fleet service through t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative-Call Center

Customer Service Representative-Call Center

Carrier EnterpriseOrlando, FL
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Carrier Enterprise currently has an exciting Call Center Customer Service Representative opportunity at our Florida location. Carrier Enterprise (CE) is a national distributor of residential and lig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative / Medical Assistant

Call Center Representative / Medical Assistant

CVAK MSO, LLCOrlando, FL, US
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Answers phone calls in a Corporate MedicalCall Center single specialty group.Phones efficiently answered and with properetiquette. Obtain 90% target for Inbound and Outboundcalls to and from patient...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Specialist Representative - Full Time Remote

Call Center Specialist Representative - Full Time Remote

InktelOrlando, FL, United States
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Answers incoming phone calls from clients, members, subscribers, or the public.Responds to questions directly within the scope of the position. Routes calls to the appropriate person if necessary.Co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Manager, Call Center Operations

Manager, Call Center Operations

AsurionOrlando, FL, US
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Manager, Call Center Operations.For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, Florida
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The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Operator - Overnight

Call Center Operator - Overnight

Westgate ResortsOrlando, Florida, United States
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As a Call Center Operator, you will : .Provide friendly, positive, and hospitable service to our in-house guests.Answer, route calls, and takes messages to the appropriate departments.Completes daily...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Outbound Call Center Representative B2B | Business Development

Outbound Call Center Representative B2B | Business Development

American Management ServicesOrlando, FL, US
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Outbound Call Center Representative B2B | Business Development.Outbound Call Center Representative - B2B | Business Development. Location : Orlando, FL, 32819 Schedule : Full-Time | Monday-Friday | B...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Call Center Supervisor

Remote Call Center Supervisor

VirtualVocationsOrlando, Florida, United States
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A company is looking for a Remote Call Center Supervisor.Key Responsibilities Supervise and manage overall contact center operations, including workforce and schedule management Participate in e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative Center for Advanced Gastroenterology

Call Center Representative Center for Advanced Gastroenterology

Tenet HealthcareMaitland, FL, US
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Bilingual Spanish Speaker Highly Preferred!.Inceptions, triages and routes all incoming calls and emails, schedules patients according to the physician's schedule and template.Conveys messages docu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Experienced Automotive Call Center Agent

Experienced Automotive Call Center Agent

Lexus of Winter ParkWinter Park, FL, US
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The Service BDC Agent position at Lexus of Orlando and Lexus of Winter Park offers a great opportunity for experienced call center agents, particularly those with a background in the automotive ind...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Rep

Call Center Rep

Health Care Center for the HomelessOrlando, FL, US
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Title : Call Center Representative.Work Schedule : Full Time : Monday through Friday during business hours.Work Location : On-site initially, with remote work eligibility after 90 days.The Call Center ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Support Rep

Call Center Support Rep

CDK GlobalOrlando, FL, USA
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Call Center Remote Work From Home : Alabama, Arizona, Florida, Georgia, Indiana, Kansas, Kentucky, Michigan, Minnesota, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, Sout...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Call Center Representative

Remote Call Center Representative

Jerry.aiOrlando, FL, US
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Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance asset...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesOrlando, Florida
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Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Manager, Call Center & Provider Solutions ( Call Center Sales Analytics )

Senior Manager, Call Center & Provider Solutions ( Call Center Sales Analytics )

AssistRxOrlando, FL, United States
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Under the direction of the chief growth officer, the senior manager of provider solutions will lead a high-performing sales team focused on supporting and expanding AssistRx technology solutions for healthcare providers (HCPs). This individual will oversee both the account executives and provider solutions specialists, driving platform adoption and engagement, managing operational execution, tracking and reporting on all team KPIs, and aligning sales efforts with organizational growth goals.

Extremely preferred :

  • Experience in HCP-facing sales or working with HCP-facing platforms
  • Team Leadership & Performance Management
  • Manage a team of 6 (3 Account Executives and 3 Provider Success Specialists)
  • Set clear goals and expectations, coach performance and support career development
  • Monitor daily operations to ensure effective team performance and accountability
  • Support CRM strategy with commercial operations leadership
  • Sales Strategy & Growth
  • Own and execute strategies to drive adoption and expansion of our HCP-facing products
  • Create and maintain sales enablement resources and best practices
  • Collaborate with marketing and product teams to inform campaigns and roadmaps based on field feedback
  • Compensation & Incentives
  • Design and manage commission structures that align with business priorities
  • Track performance metrics and payouts; adjust plans as needed to optimize results
  • Territory & Account Management
  • Oversee territory alignment and ensure optimal coverage of key market segments
  • Support equitable distribution of leads and opportunities to drive performance
  • Reporting & Forecasting
  • Develop regular performance reports and dashboards for leadership visibility
  • Analyze trends to support proactive decision-making and improve retention and conversion
  • Report on key metrics including team productivity, provider engagement, and platform growth
  • Retention & Attrition Management
  • Monitor usage and engagement to proactively reduce attrition
  • Develop retention strategies and workflows to maintain high satisfaction and ROI for providers

Requirements

  • 5+ years in sales leadership, preferably within healthcare or SaaS
  • Proven experience managing both inside and field sales teams
  • Strong analytical skills with experience building reports, dashboards, and forecasting tools
  • Familiarity with CRM platforms (e.g., Salesforce) and sales productivity tools
  • Exceptional communication, coaching, and organizational skills
  • Experience designing and administering sales compensation plans
  • Preferred Qualifications

  • Experience in HCP-facing sales or working with HCP-facing platforms
  • Background in managing multi-channel sales efforts (digital, phone, in-person)
  • Understanding of provider workflows and the healthcare ecosystem
  • Bachelor's degree
  • Benefits

  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance
  • AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

    All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and / or work authorization is not available for this position.

    AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire