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Call Center Lead

Call Center Lead

Davis & Green, Inc.Richmond, VA, US
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Youre the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it.Weve ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Supervisor-Call Center

Supervisor-Call Center

Axon RiverRichmond, VA, US
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The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative

Call Center Representative

Capital Area Health NetworkRichmond, VA, United States
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Capital Area Health Network's Call Center Representative will be responsible for answering inbound phone calls for Capital Area Health Network's call center department and must have strong verbal c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Associate - Medicaid

Call Center Associate - Medicaid

Conduent Business ServicesRichmond, VA, United States
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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Data Center Technician

Data Center Technician

The Archetype StrategyRichmond, VA, US
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The Archetype Strategy is seeking a detail-oriented and skilled.In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Auto Care Center

Auto Care Center

WalmartGlen Allen, VA, US
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Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year. At Walmart, we offer competitive pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Medical Call Center Supervisor - Patient Appointment Center - Days

Medical Call Center Supervisor - Patient Appointment Center - Days

VCU HealthRichmond, VA, US
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Medical Call Center Supervisor.The Medical Call Center Supervisor provides front line staff supervision, coaching, and development including hiring and training new employees, assigning tasks, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, Virginia
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The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Center Administrator

Center Administrator

American Family CareHenrico, VA, US
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Job Opportunity At American Family Care.To manage operations for an urgent care clinic.Manage all non-physician clinic staff. Ensure quality of patient care.Ensure maintenance of clinic building and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Contact Center Consultant

Contact Center Consultant

Call Federal Credit UnionRichmond, VA, US
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Position Summary : Provide member support via telephone and electronic methods.Perform inquiry and transaction requests; actively resolve member concerns regarding debit cards, home banking / bill pay...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Manager

Call Center Manager

VirtualVocationsRichmond, Virginia, United States
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A company is looking for a Call Center Manager to provide leadership in a federal contact center environment.Key Responsibilities Manage overall delivery of contact center operations, including s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Schegistrar - Medical Call Center - Days

Patient Schegistrar - Medical Call Center - Days

Virginia Commonwealth University Health SystemsRichmond, VA, United States
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Sign On Bonus for offers accepted by August 31, 2025.Daytime hours are flexible Monday - Friday between the hours of 7 : 45 a. Are you interested in helping VCU Health take pride in caring for everyon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Donor Center Phlebotomist

Donor Center Phlebotomist

American Red CrossRichmond, VA, US
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Join UsWhere Your Career Is a Force for Good!.We provide Paid-Training no prior medical experience required! Phlebotomy experience preferred. Joining The American Red Cross is like nothing else it...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Healthcare Call Center Manager

Healthcare Call Center Manager

MaximusRichmond, VA, US
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Description & Requirements Maximus is currently hiring for a Healthcare Call Center Manager to support our Massachusetts Business Support Services (MA BSS) program.This is a remote opportuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
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Inside Sales Agent (Call Center)

Inside Sales Agent (Call Center)

Perfect Placement Group, LLCMechanicsville, VA, US
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Call Center Representative .As an Inside Sales Representative will be responsible for handling inbound and outbound calls, managing customer orders, verifying information, and providing except...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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UZURV - Operations Manager (Call center / Dispatch)

UZURV - Operations Manager (Call center / Dispatch)

SandboxRichmond, VA, US
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Uzurv is a 200+ person, growing technology company based in Richmond, VA.The company operates in 16 states and is now expanding nationally. As an Adaptive Transportation Network Company, the Uzurv m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hurricane Relief Call Center Representative

Hurricane Relief Call Center Representative

MCI, LCVA, US
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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hurricane Relief Call Center Representative

Hurricane Relief Call Center Representative

Mass MarketsVA, US
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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

ApexFocusGroupRichmond, VA, US
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Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible. Call Center Representative Agent experienc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Scheduler - Remote Center or Richmond Center

Scheduler - Remote Center or Richmond Center

Purple Communications IncHenrico, VA, US
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Purple Communications is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video rela...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Lead

Call Center Lead

Davis & Green, Inc.Richmond, VA, US
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Job Description

Job Description

Salary : DOE

Youre the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. Weve been at this a long time here in Richmond. Youve probably seen our trucks and our ads. What you dont know is what its like to be a part of a team like this. How much you feel appreciated when you dont cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that youre the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why Choose Davis & Green

  • Competitive pay
  • Medical Insurance
  • Work life balance
  • 401k Plan with a 4% match.
  • PAID TRAINING

Our Core Values

  • Driven to Excellence - We are hardworking, self-motivated, and diligentconstantly thinking about the next step and the next opportunity.
  • Servant-Hearted - The Davis & Green people are giverswe love volunteering our time and our services to make our community better!
  • Integrity in Action - We are honest and committed to truthfulness and transparency to build trust and credibility. We are ethicalconsistently doing what is right, even when it's difficult
  • Joyful Engagement - We are the good guys! We are fun. We have positive energy. We smile... a lot.

    • The Big Task

    You will lead a staff of Customer Services Representatives who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals.

    Key Sub Tasks

  • Lead and train staff on the best ways to convert calls into booked service appointments.
  • Manage dispatch to ensure the right technicians are matched to every job.
  • Author and refine call scripts so theyre clear, compelling and result in more appointments.
  • Become an expert of your market, know the customer needs and how best to engage them.
  • Monitor performance of staff, review recorded calls and advise them on how to promote sales.
  • Formalize a coaching and training platform thats cost effective and measurable.
  • Show employees how their individual contributions matter to the companys success.
  • Ensure sufficient staffing to match the business demand and seasonal spikes.

    • Desired Skills and Experience

  • Possess the ability to inspire both personal and professional growth in our team members.
  • Ability to provide unparalleled customer satisfaction.
  • Ability to drive team performance to achieve all business goals and objectives.
  • Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
  • Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).
  • Service Titan experience a plus!

    • If you want to be part of something bigger than just a job make this career move and find exactly what youre looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Davis & Green by visiting www.dgelectrical.com.