Call center serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Call center • yonkers ny
serp_jobs.last_updated.last_updated_variable_days
We are seeking a detail-oriented and experienced Call Center Supervisor to oversee a team of Intake and Outbound Representatives handling sensitive, high-volume claimant interactions.The Supervisor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
HumanHire is looking for a Call Center Representative to join a well-known insurance company that has been around for over 75 years! You will be the first point of contact for customers, assisting ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are seeking a person to attend our offsite Marketing Events in the Westchester NY and northern NJ areas and do all patient scheduling while representing our practice and assisting the Events tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.
This is a great way to earn additional income from the comfort of your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
NYC Health + Hospitals / Jacobi.Call Center Representative (000290).Job Title : Call Center Representative.Profession : Call Center Representative.
Experience : 1 year of Call Center and payroll Timeke...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A company is looking for a Scheduling Coordinator to manage scheduling operations and support call center teams.Key Responsibilities Create and update daily and monthly work schedules using Excel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Operates the telephone console, performs communication activities and responsible for various duties.Performs various routine clerical duties.
Operates telephone console; answers incoming calls on t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for a customer-oriented service representative.A customer service representative, or CSR, will act as a liaison, provide product / services information and resolve any emerging problem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Category : STAFF - CLINICAL OPERATIONS.Requisition Number : CALLC006389.NJE Teaneck Office, Teaneck, NJ 07666, USA.Schedule appointments for new patients, routine visits and follow-ups with the a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking a friendly and professional Call Center Representative to join our team.In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness.
assisting children, families, and individuals with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for a customer-oriented service representative.A customer service representative, or CSR, will act as a liaison, provide product / services information and resolve any emerging problem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Promote a safe, cooperative and professional health care environment to ensure optimum patient care (as per HR Policy 113c).
Adheres to all hospital policies, procedures, rules and regulations, incl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Engagement Advocate (Call Center Representative).At Ivy Rehab, we're "All About the People.As a Patient Engagement Advocate (Call Center Representative), you will play a crucial role in our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
MSO OAMNY Great Neck 1500 - Great Neck, NY.Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physician...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Full time and Part time positions avaiable as a Call Center Representive or Telemarketer •Performance Based : Make from $11.
REQUIREMENTS : Passion to provide phenomenal service to all potential cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Supervisor
Turn2PartnersHackensack, NJ, United Statesserp_jobs.job_card.full_time
Call Center Representative
Human HireWhite Plains, NY, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Full Time Call Center Administrative Assistant
Wellness And Pain PCParamus, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Call Center Representative Agent - Part-Time Focus Group Panelist
Apex Focus Group Inc.New Rochelle, NY, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Call Center Representative
NYC Health + Hospitals / JacobiBronx, NY, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Coordinator
VirtualVocationsBronx, New York, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative - VIVO Pharmacy (Onsite)
Northwell HealthGreat Neck, NY, United Statesserp_jobs.job_card.full_time
Call Center Shelter Operator
Acacia NetworkBronx, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative
First Financial Federal Credit UnionBronx, NY, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Rep
PRISM Vision GroupTeaneck, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative
Sew Eyes IncBronx, NY, United Statesserp_jobs.job_card.full_time
Customer Service Representative (Call Center)
Veolia Water Technologies & SolutionsTeaneck, NJ, USserp_jobs.job_card.full_time
Call Center Representative - Glass Family of Companies
G.A.S. GlobalBronx, NYserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative
New York Psychotherapy and Counseling CenterBronx, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative
Swift7 ConsultantsBronx, NY, United Statesserp_jobs.job_card.full_time
Manager, Call Center
SBH Health SystemBronx, NYserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative (Call Center)
VeoliaTeaneck, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative (Temp-to-Perm)
Ivy Rehab NetworkWhite Plains, NY, USserp_jobs.job_card.permanent +1
- serp_jobs.job_card.promoted
Call Center Agent
Spire Orthopedic PartnersGreat Neck, NY, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Jobs
TradeJobsWorkforce10115 New York, NY, USserp_jobs.job_card.full_time +1
Call Center Supervisor
Turn2PartnersHackensack, NJ, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
Position Summary
We are seeking a detail-oriented and experienced Call Center Supervisor to oversee a team of Intake and Outbound Representatives handling sensitive, high-volume claimant interactions. The Supervisor will be responsible for ensuring quality, compliance, team performance, and client satisfaction, while supporting daily operations and coaching a team of 10–15 agents.
Key Responsibilities
Team Management & Daily Operations
Supervise, schedule, and support a team of 10–15 Call Center Representatives.
Monitor call queues, response times, and service level metrics in real time.
Ensure appropriate coverage during high-volume spikes or time-sensitive campaigns.
Serve as the first point of escalation for challenging or sensitive calls.
Performance Management
Track and review agent productivity, attendance, and call metrics.
Provide coaching, feedback, and recognition to team members.
Assist with onboarding and training reinforcement for new hires.
Process & Workflow Oversight
Enforce consistent use of scripts, intake protocols, and CRM documentation standards.
Recommend improvements to workflows, escalation processes, and call handling.
Cross-Department Collaboration
Communicate campaign-specific updates, process changes, or urgent instructions across teams.
Partner with leadership and technical support to resolve operational issues.
Required Qualifications
1–3 years of experience in a call center supervisory role.
Experience in high-volume, compliance-driven environments strongly preferred.
Strong understanding of call center KPIs and performance metrics.
Excellent communication, coaching, and problem-solving skills.
Familiarity with call center systems such as dialers, CRMs, and e-signature platforms.
Bilingual (Spanish) skills are a plus.