Call center manager serp_jobs.h1.location_city

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Are you passionate about math and business? Then Mathnasium is the right place for you! As the Assistant Manager (aka Assistant Center Director), you will be working side-by-side with our Center Director to create and maintain a successful, high-paced, fun learning environment for our students and families.

Why Work with Us :

At Mathnasium of Allen, we’re passionate about both our students and our employees!

We set ourselves apart by providing Assistant Center Directors with :

• A rewarding leadership opportunity to transform the lives of Kinder-12th grade students
• Consistent, part and full-time hours after school and on weekends
• A fun, supportive, and encouraging work culture
• Opportunities for advancement
• Continuous training on education, sales, and management best practices
• All necessary curriculum and instructional tools

If you are driven, motivated, and eager to make a difference, we would love to meet you!

Responsibilities :

Assistant Center Directors will support our Center Manager in 5 key areas :

1. Student assessments and consultations

• ACDs can successfully identify students areas of strength and of discomfort
• ACDs can generate a custom learning plan for this students individual needs
• ACDs can discuss goals and solutions with parents and students
• ACDs can assist in the family enrollment process

2. Developing and maintaining strong parent relationships

• ACDs can successfully communicate with parents regarding student progress, behaviors, and lessons
• ACDs are friendly and sociable with our families

3. Developing and training our instructional staff

• ACDs can aid in the instructor hiring and training process
• ACDs can identify team strengths and weaknesses and make proper adjustments

4. Maintaining center expectations and quality

• ACDs can hold team members accountable for their performance
• ACDs can ensure set expectations are met

5. Measuring center performance through our key performance indicators (KPIs)

• ACDs can analyze reports on center performance and help make the appropriate changes

Requirements :

• Full-Time ACDs must be available a minimum of 4 days per week (preferably weekdays)
• Full-Time ACDs must maintain an average of 30-35 hours per week to remain in good standing
• All employees are subject to an employment math assessment to evaluate math understanding and skill level

Benefits / Perks (Full-Time) :

PTO - ACDs will accrue 1 hour of PTO for every 30 hours worked

Sick Pay - ACDs will accrue 1 hour of Sick Pay for every 30 hours worked

Healthcare - ACDs healthcare is subsidized for up to $380 per month

401k - ACDs receive 401k benefits upon their one year anniversary of employment

Employee Discount - ACDs can receive discounts for family members receiving our services

Promotional Opportunities - ACDs are prepped to become future Center Directors

Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.