Call center representative serp_jobs.h1.location_city

Responsibilities :

• Under general supervision, responsible for evaluating donor suitability for automated pheresis procedures
• Provides limited emergency medical care to donors and staff including administering medication or treatments in accordance with licensure or certification
• Interviews donors and performs medical history reviews to obtain necessary information to determine suitability to donate plasma
• In conjunction with the Center Medical Director, responds to medically related questions and provides information to staff on donor suitability
• Reviews test results and determines continued donor suitability; assesses donor symptoms that may result in the inability to continue donating
• Notifies and counsels donors regarding reactive test results; refers donors to community facilities for follow-up and counseling
• Provides routine care following Standard Operating Procedures (SOPs); escalates critical medical situations to Center Physician or local medical service providers as required Qualifications :
• Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program
• If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
• For NY : current state licensure or certification as an RN, MD or DO in the state you are applying for work or in a reciprocal state
• Minimum of one (1) year relevant experience in a health care environment
• Experience in a plasma or whole blood collection center or other regulated environment preferred
• Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. Different qualifications or responsibilities may apply based on local legal and / or educational requirements. Refer to local job documentation where applicable.

Our Benefits

CSL offers the following benefits for this full-time position : Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.