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Call center representative • murfreesboro tn

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Surgery Center Administrator

Surgery Center Administrator

United Surgical Partners International Inc (USPI)Murfreesboro, TN, US
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United Surgical Partners International.ASC platform is currently seeking a.Mid-State Endoscopy Center is in Murfreesboro, TN. Our facility is accredited by the Joint Commission.Mid-State Endoscopy C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Outside Sales Representative

Outside Sales Representative

American Home DesignMurfreesboro, TN, US
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American Home Design is hiring full-time.We are looking for experienced sales professionals who want a great career and an unlimited financial opportunity while maintaining a nice work-life balance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Outside Sales Representative

Outside Sales Representative

AmeriPro RoofingMurfreesboro, TN, US
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AmeriPro Roofing, a National Leader in Storm Restoration, is immediately hiring.Outside Sales Representatives in the Greater Nashville metro area!. Outside Sales Representatives educate and inform h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sales Representative

Sales Representative

Superior LifeMurfreesboro, TN, US
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Part time or full time sales representative.We’re looking for remote part time or full time independent sales representatives to market highly unique identity theft restoration and legal serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Outside Sales Representative

Outside Sales Representative

True North Group LLC.Murfreesboro, TN, US
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Join Our Team at True North Group.Position : Outside Sales Representative.Number of Openings : 1 Territory Role Available. At True North Group, we're more than an insurance agencywe're trusted...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative, Nashville / Murfreesboro TN (VE25081316TN)

Call Center Representative, Nashville / Murfreesboro TN (VE25081316TN)

The Bowen Group - VEOCCMurfreesboro, TN, US
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The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U. Department of Veterans Affairs.This is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Remote Call Center Representative Agent - Part-Time Focus Group Panelist

Remote Call Center Representative Agent - Part-Time Focus Group Panelist

Apex Focus Group Inc.Murfreesboro, TN, United States
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Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. This is a great way to earn additional income from the comfort of your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sales Representative

Sales Representative

Watson Buildings and CarportsMurfreesboro, TN, US
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Job Title : Sales Lot Representative.Collaborates with : Customers, Sales Manager, Home Office, Delivery Drivers.Watson Sheds and Carports is on the lookout for energetic people to join our sales tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Administrator Surgery Center

Administrator Surgery Center

Clinical Management ConsultantsMurfreesboro, TN
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Ready to take the next step in your career as an Administrator Surgery Center? 🌟 .This dynamic position offers an incredible opportunity to steer the operations of a cutting-edge facility that spe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, Tennessee
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The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Convenience Center Attendant - FT - Convenience Center

Convenience Center Attendant - FT - Convenience Center

Rutherford County GovernmentMurfreesboro, TN, US
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Annual Salary : 36,178 - 38,826.The purpose of this job is to perform general / manual work associated with operation of solid waste convenience centers. Duties and responsibilities include assisting t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Auto Care Center

Auto Care Center

WalmartMurfreesboro, TN, US
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Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year. At Walmart, we offer competitive pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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IDD Vocational Center Instructor

IDD Vocational Center Instructor

RHA Health ServicesMurfreesboro, TN, US
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IDD Vocational Center Instructor.If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, dev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Business Development Representative

Business Development Representative

Horizon Payments LLCMurfreesboro, Tennessee
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Business Development Representative.Commission-Based | 1099 Contractor | Daily Bonuses .Are you a motivated, people-focused professional looking for a high-reward opportunity? No experience? N...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Sales Representative

Call Center Sales Representative

VirtualVocationsMurfreesboro, Tennessee, United States
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A company is looking for a Call Center Representative.Key Responsibilities Make 200+ outbound dials per day to prospects in the dental, chiropractic, and medical spaces Book qualified appointmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Advance FinancialMurfreesboro, TN, US
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Advance Financial Customer Service Representative.At Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative, Nashville / Murfreesboro TN

Call Center Representative, Nashville / Murfreesboro TN

The Bowen GroupMurfreesboro, TN, United States
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The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U. Department of Veterans Affairs.This is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sales Representative

Sales Representative

Summit Business GroupMurfreesboro, TN, US
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Join our dynamic sales team at Summit where we reward your drive and determination.Current or former athletes or individuals with a competitive mindset typically thrive in this role.As a Sales Repr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Onsite Representative

Onsite Representative

The Onin GroupMurfreesboro, TN, US
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Onsite Representative Join the nin Team!.At nin Staffing, we dont just fill jobs we create opportunities and empower people. As a Best Places to Work company, we invest in your success with industry...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Retail Sales Representative

Retail Sales Representative

Advantage SolutionsMurfreesboro, TN, United States
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We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Surgery Center Administrator

Surgery Center Administrator

United Surgical Partners International Inc (USPI)Murfreesboro, TN, US
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United Surgical Partners International , the country’s largest ASC platform is currently seeking a Surgery Center Administrator for Mid-State Endoscopy Center in Murfreesboro, TN.

Mid-State Endoscopy Center is in Murfreesboro, TN. Our facility is accredited by the Joint Commission. Mid-State Endoscopy Center is a facility in which physicians have an ownership or investment interest. This facility has 2 PR’s. Our state-of-the-art equipment allows surgeons to perform procedures in the specialty area of GI.

The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure.

Job Summary

  • Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.

Responsibilities and Expectations

  • The daily operation of the facility.
  • Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility.
  • Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals.
  • Appointing a person responsible for the facility in the absence of the Administrator.
  • Planning for the services provided by the facility and the operation of the facility.
  • Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable.
  • Lead discussion / presentation during Monthly Operations Review call with USPI's Home Office team.

    • Business Operations

  • Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program.
  • Ensure compliance with USPI's policies and procedures as related to internal controls.
  • Develop, monitor, and control the staffing needs, operations budget, and capital budget.
  • Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
  • Ensure compliance with government regulatory agencies and accrediting bodies.
  • Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements.
  • Establish pricing for procedures based on cost analysis and local market standards.
  • Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility.
  • Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff.
  • Closely monitor variations in the financial performance of the facility to avoid cash flow problems.

    • Personnel Administration

  • Hold monthly staff meetings outlining goals and priorities of the facility.
  • Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness.
  • Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
  • Review and approve the disciplinary action and / or discharge of employees.
  • Evaluate management performance and other staff as designated.
  • Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions.
  • Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume.
  • Implements a program of job-based orientation, training, and ongoing evaluation for all employees.
  • Manage all employee files and records.
  • Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians.

    • Clinical Services

  • Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility.
  • Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering.
  • Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs.
  • Develop and implement a sales / marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility.
  • Identify and develop new services defined as appropriate for ambulatory surgery centers.
  • Foster positive public relations, marketing, and planning.

    • Quality Improvement

  • Develop, evaluate, and promote implementation of a continuous quality improvement program.
  • Administer the infection control program and medical staff review of the quality improvement program.
  • Identify and correct quality care issues.
  • Develop statistical indicators to use in evaluating the overall operations and quality of care provided.
  • Serve as a member of the Quality Improvement Committee.

    • Medical Staff Relationships

  • Process the credentialing of practitioners of the facility.
  • Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
  • Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners.
  • Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies.

    • Administrative Representative

  • Attend corporate administrative meetings representing the facility.
  • Act in accordance with the vision, mission, and business philosophy of the facility.
  • Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration.
  • Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation.

    • Personal Development and Professionalism

  • Identify areas that require additional reinforcement through education, consultation, or practicum.
  • Attend all mandatory in-services and meetings.
  • Follow the facility's professional conduct and dress code policy.
  • Maintain patient, physician, and employee privacy and confidentiality per policy.
  • Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.

    • Criteria for Evaluation

  • Patient / family / physician / employee feedback
  • Annual Goals

    • LI-TG1

    Required Skills

    Required Experience

    Annual and Quarterly bonus potential

    Qualifications

  • Bachelor's degree or equivalent work experience.
  • Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space.
  • Good command of the English language, both verbal and written.
  • Ability to work well with physicians, employees, patients, and others.
  • The Governing Board may determine other qualifications as seen fit.

    • Working Conditions and Physical Requirements

  • Mobility to move about the facility to supervise employees and activities.
  • Office environment typical, but frequent exposures to patient care areas.

    • USPI complies with federal, state, and / or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law