serp_jobs.breadcrumb.workplace_remote Case manager serp_jobs.h1.location_city

Title : Case Manager Supervisor

Location : TBD

Salary Range : $65000 - $65000 per year

FLSA Classification : Full-time (35 hours) Exempt

Role Summary : The Case Manager Supervisor plays a pivotal role in supporting the Director of Social Services in program operations encompassing planning development implementation monitoring evaluation and procedural enhancements. This position entails overseeing the day-to-day operations of the Social Services Department operating under the guidance of the Director of Social Services.

Primary Job Responsibilities / Duties :

The Case Manager Supervisor will be responsible for but not limited to :

• Ensure adherence to organizational policies and procedures with a special focus on conflict resolution.
• Collaborate with the Director of Social Services in approving employee timesheets and time-off requests.
• Actively participate in shaping departmental goals objectives policies and procedures and provide recommendations for refining existing standards.
• Direct a team of case managers in the preparation of independent living plans discharge plans and follow-up care programs.
• Lead the recruitment supervision monitoring and evaluation of social services staff ensuring proficient execution of routine tasks.
• Establish and implement schedules and work assignments within the social services department.
• Provide crisis intervention and emergency services as necessary.
• Ensure case managers provide all required and appropriate services including housing employment and therapeutic placements.
• Oversee the orientation and training of new employees in the shelter.
• Maintain thorough supervisory case notes referrals and related documentation.
• Foster ongoing communication with all supervisors regarding social services matters.
• Coordinate services to ensure the physical plant operates safely comfortably and in compliance with DHS and OTDA regulations.
• Generate weekly monthly quarterly and annual progress reports.
• Consult with other agencies and individuals regarding resident records rights and responsibilities.
• Ensure Chart Compliance according to OTDA and DHS standards including conducting monthly chart audits.
• Collaborate closely with housing specialists and employment services staff to assess client readiness for housing and / or employment.
• Organize and facilitate community outreach and related activities.
• Act as a liaison and representative for community interactions as required.

Physical Requirements :

Work Environment / Schedule Requirements :

Qualifications :

Equal Employment Opportunity :

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such discrimination in any aspect of hiring or employment based upon age race creed color national origin sexual orientation gender identity or expression religion military or veteran status sex disability (including pregnancy childbirth and related medical conditions) or other applicable legally protected characteristics is strictly prohibited.

Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal state and local laws rules and regulations. NAICA also offers reasonable accommodations as required by applicable federal state and / or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject Reasonable Accommodation Request.

NAICA Offers a competitive benefits package that includes :

False Statements

Misrepresentation of your experience skills or education or submission of false / fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment.

At-Will Employment Disclaimer :

While we sincerely hope to form a long and mutually beneficial relationship please note that NAICA is an at-will employer. Under these terms employment is subject to termination at any time without notice and with or without cause at the discretion of the organization.

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Full Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 65000 - 65000