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TPA Casualty Transportation Adjuster

Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

The Littleton Group is experiencing rapid growth and is looking for an experienced TPA Transportation Adjuster to join our team. As a TPA (Third-Party Administrator) Transportation Adjuster, you will hold a pivotal role in the insurance industry, specializing in handling transportation-related claims for a diverse clientele. Your primary responsibility will involve investigating and evaluating insurance claims arising from various transportation incidents, such as personal auto accidents. With a keen eye for detail and a comprehensive understanding of insurance policies and regulations, you will conduct on-site inspections, interview involved parties, collect evidence, and collaborate with industry experts to accurately determine liability and assess damages.

Your exceptional communication and negotiation skills will be crucial as you work closely with claimants, attorneys, and other stakeholders to achieve fair and efficient claim settlements. Reporting to the TPA Manager, you will play a vital role in maintaining the highest standards of customer service and adherence to industry guidelines, ensuring seamless claim resolution and client satisfaction in the dynamic world of transportation insurance. This role is a full-time, home-based position.

Key Responsibilities

• Investigate and evaluate insurance claims arising from various transportation incidents, such as personal auto accidents
• Conduct on-site inspections, interview involved parties, collect evidence, and collaborate with industry experts to accurately determine liability and assess damages
• Possess superior report writing skills and strong time management skills
• Communicate efficiently and effectively with all involved parties
• Displayed ability to work in a fast-paced and dynamic environment
• Possess exceptional computer skills
• Analyze and apply coverage on both routine and complex claims
• Adjudicate claims in an expeditious and professional manner
• Set and maintain diaries
• Complete client reporting timely
• Control loss adjustment expenses, recommend and manage reserves
• Document all correspondence, reports, discussions, and decisions in the claims system
• Notify management of any situations which may affect the underlying claim
• Perform other duties as assigned

Skills, Knowledge & Expertise

Required :

Preferred :

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes :

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.