Claims supervisor serp_jobs.h1.location_city

A company is looking for a Supervisor of Claims Escalation. Key Responsibilities Supervise daily operations of the claims escalation team to ensure efficient case resolution Serve as the final authority for sensitive claims requiring advanced investigation and compliance review Monitor key metrics and prepare reports to improve resolution times and customer satisfaction Required Qualifications Bachelor's degree in business, Healthcare Administration, or related field preferred (equivalent experience considered) 3-5 years of experience in claims processing, adjudication, or related healthcare / insurance operations 2+ years in a supervisory or lead role preferred Deep knowledge of claims systems, processes, and applicable state / federal regulations Proficiency with claims systems, Office Suite, and reporting tools