Clerk typist serp_jobs.h1.location_city

Courtesy Clerk

Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.

Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism.

Reporting relations include accountability to the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Service Managers. There are no positions reporting to this role.

Primary duties and responsibilities include : providing prompt, efficient, and friendly customer service; greeting customers in a friendly manner; assisting customers by escorting them to products, securing out of reach items, loading or unloading heavy items, making note of customer suggestions or requests, performing other tasks to enhance the shopping experience; answering the telephone promptly; working with co-workers as a team; packaging purchases; cleaning various areas; assisting customers in transporting purchases; helping to train new courtesy clerks; checking prices on products; pulling product forward on shelf; bringing carts in from parking lot and cart corral; cleaning can redemption area and emptying recycle bins; stocking, facing, rotating merchandise, cleaning shelves, understanding shelf tags, and knowing location of merchandise in the store and back room; maintaining supplies on front-end; adhering to department and company guidelines related to personal hygiene and dress; adhering to company policies and individual store guidelines; reporting to work when scheduled and on time.

Secondary duties and responsibilities include : assisting in all departments as requested; delivering product to customers; shoveling, salting, and sanding walkways; assisting in other areas of store as needed; performing other job related duties and special projects as required.

Knowledge, skills, abilities and worker characteristics include : ability to carry out detailed but uninvolved written or verbal instructions; ability to do simple addition and subtraction; ability to understand and follow verbal or demonstrated instructions; writes identifying information request supplies orally or in writing, increased contact with people.

Education and experience : no education or experience requirements.

Physical requirements include : ability to exert up to 50 pounds of force occasionally; ability to exert up to 20 pounds of force frequently; ability to exert up to 10 pounds of force constantly; visual requirements including vision, depth perception, color vision, and field of vision; ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working conditions include exposure to noise, temperature extremes, dampness, dirt, and chemicals / solvents.

Equipment used to perform job includes Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, and box cutter.

Contacts include daily contact with the general public and occasional contact with suppliers / vendors.