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Client coordinator • cedar rapids ia

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Client Services Coordinator

Client Services Coordinator

Pigott, Inc.Cedar Rapids, IA, US
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The Client Services Coordinator (CSC) provides essential administrative and logistical support to the Project Management team to ensure the successful execution of furniture projects.This role assi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Project Coordinator

Project Coordinator

Tri-City GroupCedar Rapids, IA, US
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Project Coordinator for a project with CST-Triventure in Cedar Rapids, IA.The Project Coordinator will support project managers and field leadership in organizing, tracking, and executing key admin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Resource Coordinator

Resource Coordinator

Alliant EnergyCedar Rapids, Iowa, USA
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Bring YOUR energy to Alliant Energy!.At Alliant Energy our purpose is to serve customers and build stronger communities.We are passionate about powering beyond the market challenges of today while ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
PT Care Coordinator

PT Care Coordinator

Unity Point St. Luke's Living Center WestCedar Rapids, IA, US
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Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you!. Luke's Living Center West (LCW) is looking for an experienced Care Co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Safety Coordinator

Safety Coordinator

NTI Connect LLCCedar Rapids, IA, US
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National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Project Coordinator

Project Coordinator

Muth ElectricCedar Rapids, Iowa, United States
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Position Summary : • •Position operating out of Cedar Rapids, IA The Project Coordinator is responsible for developing, maintaining, and coordinating project submittals and creating project schedules...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Document Management Coordinator

Document Management Coordinator

TransamericaCedar Rapids, IA, US
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Process inbound and outbound mail, including sorting, postage, pick-up and delivery.Prep, scan, and index documents into the Automated Workflow Distribution system (AWD). Sort, deliver and pick up m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Service Consultant, PC

Client Service Consultant, PC

Holmes MurphyCedar Rapids, IA, US
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We are looking to add a Client Service Consultant to join our Property Casualty team in Cedar Rapids, IA.Offering a forward-thinking, innovative, and vibrant company culture, along with the opportu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Project Coordinator

Project Coordinator

3G CompaniesCedar Rapids, IA, US
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If you are an administrative professional who enjoys building relationships, aligns with our core values, and enjoys a performance and development-based company culture, this may be the right role ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Safety Coordinator

Safety Coordinator

EquiliemCedar Rapids, IA, United States
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The Safety Coordinator is responsible for implementing and overseeing safety programs to minimize occupational hazards and ensure regulatory compliance within the Telecom and Low Voltage industry.T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sales Client Partner

Sales Client Partner

Quest Defense Systems & Solutions, Inc.Cedar Rapids, IA, United States
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Shape the future of innovation as we tackle cutting-edge projects that make a difference.We're not just in the business of engineering-we're building a brighter future. Driven by creativity and a cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Service Associate

Client Service Associate

Raymond James Financial, Inc.Cedar Rapids, IA, United States
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We believe everyone has their own talents and wisdom to share with the world and one another, which is why drawing on our collection experience and insight is very important to our team.Cedar Rapid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Site Coordinator

Site Coordinator

Knobelsdorff EnterprisesCedar Rapids, IA, US
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Along with building state-of-the-art projects, we build meaningful careers, lasting opportunities, and teams of dedicated individuals who truly own their work. As a leading turnkey specialty contrac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
VDC Coordinator

VDC Coordinator

The Weitz Company / Contrack Watts, Inc.Cedar Rapids, IA, US
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EPI is hiring an Electrical VDC Engineer to join our growing team working on data center projects.The Electrical VDC Engineer is responsible for various functions on a construction project related ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Commissioning Coordinator

Commissioning Coordinator

Helix ElectricCedar Rapids, IA, United States
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Helix Electric was founded in 1985 and is now one of the nation's largest and most successful electrical contracting companies. Our commitment to empowering people and powering projects is realized ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Support Specialist

Client Support Specialist

Talent Find ProfessionalCedar Rapids, IA, US
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Remote Agent — Talent Find Professional.Many people want work that feels meaningful and gives them the freedom to build a better future. At Talent Find Professional, we help motivated individu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Maintenance Coordinator

Maintenance Coordinator

Garnett Place Retirement CmntyCedar Rapids, IA, US
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The Maintenance Coordinator is responsible to lead the maintenance team to ensure the facility, grounds, and equipment are safe, functional, and visually appealing, while providing exceptional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Office Coordinator

Office Coordinator

Marmon HoldingsMarion, Iowa, USA
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As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathaway.Reporting to the Office Supervisor the Office Coordinator is responsible for backing up and assi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Events Coordinator

Events Coordinator

Michaels StoresCedar Rapids, IA, United States
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Store - Cedar Rapids-South, IA Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Services Coordinator

Client Services Coordinator

Pigott, Inc.Cedar Rapids, IA, US
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Job Description

Job Description

Position Purpose :

The Client Services Coordinator (CSC) provides essential administrative and logistical support to the Project Management team to ensure the successful execution of furniture projects. This role assists with project administrative duties, project closeout, and oversees service and warranty requests from clients. CSCs are also responsible for managing small projects and dropship orders as assigned. The ideal candidate is detail-oriented, organized, customer focused, with a strong ability to manage multiple tasks.

Possible Growth Opportunities :

Project Manager

Account Support Coordinator

Position Accountabilities & Performance Expectations :

Project Support & Administration

  • Assist Project Managers with project administration, including but not limited to punch submittals, vendor chargebacks, order tracking, and scheduling.
  • Play an active role in the project closeout process by compiling warranty, care and maintenance documents for assigned projects.
  • Support coordination between sales, design, operations, and installation teams to ensure seamless project execution.

Small Order Management

  • Manage small and dropship furniture orders from quote through installation, including order entry, vendor communication, scheduling, and client follow-up.
  • Provide clients with regular updates and ensure timely resolution of any project issues.
  • Track and communicate project milestones, delivery dates, and installation timelines with internal teams and external vendors.
  • Meet with clients in person and on-site if project requires.

    • Service & Warranty Coordination

  • Serve as the primary contact for service requests, warranty claims, and product issues post-installation.
  • Manage all service requestions through completion and ensure financial accuracy.
  • Work closely with vendors to process claims and ensure timely parts replacement or repair.
  • Proactively communicate status updates to clients and maintain positive relationships throughout the process.

    • Customer Service

  • Deliver an exceptional customer experience throughout all stages of the project and service lifecycle.
  • Act as a trusted point of contact for clients, providing proactive communication and prompt responses to inquiries.
  • Collaborate with internal teams to ensure client expectations are clearly understood and consistently met.
  • Handle issues or concerns with professionalism and empathy, striving for effective and lasting solutions that maintain client satisfaction and loyalty.

    • Corporate Accountabilities & Performance Expectations :

  • Provide prompt, courteous, and exemplary service to all customers, both external and internal, following the corporate vision and core values of Pigott.
  • Demonstrate courtesy and professionalism, consistently providing a timely response to every customer service inquiry.
  • Support Pigott's commitment to quality by developing and maintaining position-specific procedures, process instructions, and / or forms to better serve the company and customers as necessary.
  • Adhere to all guidelines as outlined in the Pigott Team Member Handbook .
  • Accept responsibility for personal and professional development.
  • Perform additional responsibilities at the request of the manager or the Pigott Leadership team.
  • Demonstrate cooperation and teamwork in accomplishing the goals and objectives of the department.
  • Adhere to Pigott corporate branding standards.
  • Maintain confidentiality of business operations on behalf of Pigott and all clients.

    • Position Requirements :

  • Bachelor's degree in marketing, communications, business administration, project management, or a related field is required.
  • Minimum one to three years of related work experience is required. Customer service experience in a service-related industry is preferred.
  • Solid business acumen with a driven, positive, and professional attitude and strong work ethic.
  • Strong problem solving, decision-making skills with an emphasis on solution development.
  • Ability to learn quickly.
  • Demonstrated attention to detail, with the ability to manage multiple, complex projects simultaneously and in an effective and organized manner.
  • Experience in working with cross-functional teams. Excellent interpersonal skills with the ability to take and give direction within a matrix organizational structure and team environment.
  • Ability to develop strong relationships, easily build rapport and earn the respect of colleagues and customers.
  • Ability to think and act proactively.
  • Ability to travel (as needed) to Pigott regional offices, as requested by internal team members to support presentation and sales efforts.
  • Ability to proficiently use a financial calculator in the development of astute pricing strategies.
  • Demonstrated proficiency with Microsoft® PowerPoint, Microsoft® Word, and Microsoft® Excel. Experience with Microsoft® Publisher, Keynote, and CAP is a plus.
  • Ability to listen, understand and respond to external and internal customers' needs promptly; customer service experience in a service-related industry preferred.
  • Ability to work the time necessary to complete projects and / or meet deadlines.

    • Position Demands

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Additional Information

    Pigott, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective team members and incumbents to discuss potential accommodations with the Company.