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Client manager • buffalo ny
Client Manager
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A company is looking for a Client Manager to manage relationships with important clients and drive their success.
Key Responsibilities
Exceed client needs through proactive account management and communication
Drive and implement scalable processes and manage client feedback to influence company decisions
Create and deliver regular business reviews to demonstrate client value and identify growth opportunities
Required Qualifications
Bachelor's degree or equivalent relevant experience
Experience in client management or customer service, preferably in the collections industry
Demonstrable experience engaging clients as stakeholders
Strong sense of accountability and ability to drive internal projects
Ability to translate data into business insights