Client manager serp_jobs.h1.location_city

Job Description

Job Description

COMPANY

As the market leader in decision management software, our client helps the world's largest companies in digitally transforming their integrated business planning, revenue management and supply chain management functions. It's platform puts the right information in front of the right people at the right time, so that everyone in a company can make smarter decisions, faster. They offer a cloud-based platform that connects the supply chain end-to-end through use of technologies like AI / ML and NLP. With a global presence across NA, Europe and Asia-Pac, the company provides services in multiple industries and to some of the biggest brands in the world. It runs as a flat organization with a very strong entrepreneurial culture (and no corporate politics).

ROLE & KEY RESPONSIBILITIES

Manage and grow the customer base. Build and mentor a team of world-class planning professionals to deliver outstanding results to customers. Deliver consistently to sales and revenue goals for the portfolio of accounts.

Customer Management :

• take ownership of one or multiple highly complex customer accounts;
• build long-term relationships at executive and operational levels;
• resolve project issues including timeline, budget, and scope;
• provide regular project communication and status reporting;
• project quality to ensure customer satisfaction and roi;
• grow the business from a sales and revenue perspective at the assigned accounts; and
• manage customer delivery

Team Management :

Peer Relationships :

Practice Management :

Thought Leadership :

Customer Expansion and Sales :

REQUIRED QUALIFICATIONS

TRAVEL REQUIREMENT

Requires 50% travel primarily domestic, possibly international

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