Client relations manager serp_jobs.h1.location_city

Job Description

In search of a Leader for our Customer Service Representative Team! This person ensures that the pet owner's experience is exceptional throughout the appointment process in partnership with the medical team. This individual will serve as the primary, non-medical coordinator between departments to ensure a seamless interdepartmental visit. All the while providing support for the CSR team and ensuring we are providing personalized customer service for each and every one of our clients. This individual should support the values and mission of the hospital supporting the practice and leadership team in providing personalized and exceptional care to the community. If you have the following qualifications apply today!

Our team believes in and agrees to Positivity, Service, Integrity, Communication, and Teamwork to create a work environment that energizes team members to create value on behalf of our clients and patients.

Qualified receptionists candidates will be compassionate, patient centered and motivated with excellent interpersonal, computer and time management skills. The ability to multitask and excellent verbal and written communication is essential. Applicants should be self-motivated and team player but able to work independently when needed. Previous work experience in a similar setting (medical or office) is preferred.

A passion and love for animals is key!

Responsibilities include greeting clients and pets, scheduling appointments, answering the phone, over the counter sales, financial transactions, and maintenance of the front desk area.

Full Time Benefits :

Insurance (Medical, Dental, Vision)

Employee Pet Discount

Paid Time Off

401K

Short / Long Term Disability

Life Insurance

Scrub Allowance

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.