Client success manager serp_jobs.h1.location_city
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Client success manager • ann arbor mi
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The Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client ret...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Come work for OHM Advisors, the Community Advancement firm.With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs.
Guided by our core values of Customer Focus, Innovation, Collaboratio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a CAS Senior, you will play a key role in overseeing client accounting operations and providing advanced financial support to clients.
You will be responsible for managing client accounts and ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Plymouth Road - Ann Arbor, Michigan 48105.Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities.
The Private Client Banker (PCB) is part of the K...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Title : Registered Client Associate.Compensation : $75,000 – $85,000.We are a mission-driven wealth management team dedicated to helping individuals and families build their legacies with p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join Our Mission-Driven Team as a Client Success Specialist ????.Location : Remote or Onsite (Farmington Hills, MI or applicable remote locations).
As a Client Success Specialist (CSS), you’ll ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Meanwhile, the bottom line, governing the most important decisions a CEO will make, hangs in the balance, as stakeholders await word on earnings, growth, prospects, and stock price.That's where we ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
SUMMARY OF JOB PURPOSE AND FU...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Client Success Manager to work with mid-to-large enterprise accounts and drive successful client experiences.
Key Responsibilities Develop campaign performance strategie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs.
Guided by our core values of Customer Focus, Innovation, Collaboratio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client ret...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives.How? By integrating financial planning, investment management, tax, estate, insurance,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.As a trusted part...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you passionate about building meaningful relationships and empowering customers to achieve their goals, while driving success for both them and the company?.
Customer Success is not just a funct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Customer Success Manager.Under the leadership of the Executive Director, Senior Customer Success Manager I is responsible for managing the full lifecycle of customer activity including softw...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.This role requires excel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Service Specialists provide detailed technical support for current and potential Warde Medical Laboratory clients, and act as a resource for laboratory staff.
Customer support includes proble...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Plymouth Road - Ann Arbor, Michigan 48105.Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities.
The Private Client Banker (PCB) is part of the K...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.
Most of these questions concern Downloading,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Client Service Manager - Commercial Insurance
HylantAnn Arbor, Michiganserp_jobs.job_card.full_time
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Client Service Manager - Commercial Insurance - Hybrid / Remote
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Germain Honda of Ann ArborAnn Arbor, MI, USserp_jobs.job_card.full_time
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KeyBankAnn Arbor, MIserp_jobs.job_card.full_time
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TurboTax Remote Client Support Specialist
TurboTaxAnn Arbor, Michiganserp_jobs.filters.remote
serp_jobs.job_card.full_time
Client Service Manager - Commercial Insurance
HylantAnn Arbor, Michiganjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor’s degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered. Three (3) or more years of insurance client service experience. Active Property & Casualty License Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook) CIC or CRM Designation encouraged Excellent attention to detail, oral and written communication skills Ability to work well in a team environment.
Description
The Opportunity : The Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client retention while building long term relationships with our clients. In This Role You Will Execute On :
- Serve as the lead service contact to clients for assigned book of business. This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs.
- Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards.
- In collaboration with sales staff, direct onboarding of new clients ensuring client files and agency management system information is thorough and accurate.
- Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business.
- Maintain and enhance relationships with clients, carrier partners, vendors, internal teams and other stakeholders to strengthen relationships with the Hylant team and promote long term partnerships.
- Support business growth through account rounding efforts; assess business and human capital to identify risks or gaps in coverage; identify, design, communicate and implement cost effective Property and Casualty solutions to cover risk appropriately. This includes pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing risk assessment.
- Lead Client Engagement Strategy (CES) for assigned clients providing oversight and driving client engagement at a "best practice" level.
- Serve as a back-up at all support levels as needed.
- Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate.
- Perform other duties and special projects as assigned.
In This Role You’ll Need :