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Client success manager • jacksonville fl

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Client Success Specialist

Client Success Specialist

Jimerson Birr, P.A.Jacksonville, FL, US
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We’re a nationally recognized, award-winning law firm known for delivering measurable results and an exceptional client experience. Our award-winning law firm is at its best when it helps clie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Expert (Remote)

Client Success Expert (Remote)

InfuseJacksonville, FL, US
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Client Success Expert (Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves atten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Manager, NA

Customer Success Manager, NA

NashJacksonville, FL, US
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Nash Is Building The Logistics Infrastructure For The Internet.Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations.Nash approaches last mi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Customer Success Manager

Senior Customer Success Manager

PacvueJacksonville, FL, US
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Senior Customer Success Manager.Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence.We help some of the world's largest brands grow their business on Amazon, Wal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Territory Client Manager

Territory Client Manager

Talent Find ProfessionalJacksonville, FL, US
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A Message for the Person Who Knows They’re Made for More.Maybe you’ve hit a ceiling.Maybe you’ve been carrying the weight for your team or company without being recognized for it....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Client Solutions Manager

Client Solutions Manager

Robert HalfJacksonville, FL, United States
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JOB REQUISITION • • Client Solutions Manager • •LOCATION • • FL JACKSONVILLE DT • •JOB DESCRIPTION • • • •Job Summary • • As a • •Client Solutions Manager • • , your responsibilities will include : + Busi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Success Expert (Remote)

Client Success Expert (Remote)

INFUSEJacksonville, FL, US
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We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human.We do n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Manager

Customer Success Manager

PAYSAFEJacksonville, FL, United States
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Paysafe is looking for a Customer Success Manager, ISV Partnerships, to join our team to drive customer experience within our partners vertical. This role is based in Jacksonville, Florida and offer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Success Manager II

Customer Success Manager II

ExtraHopJacksonville, FL, US
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ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility, context, and control.Today's att...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Enablement Manager

Client Enablement Manager

K1XJacksonville, FL, US
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K1X is the leading data distribution platform for alternative investments.Our mission is to digitize the K-1 ecosystem.Our AI-powered K-1 extraction technologies surpass all other competition, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Success Lead

Client Success Lead

VirtualVocationsJacksonville, Florida, United States
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A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.Key Responsibilities Develop and maintain strong client relationships to su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success and Onboarding Specialist

Client Success and Onboarding Specialist

Advantage Design Groupjacksonville, FL, United States
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Advantage Design Group is a digital media and software company that builds interactive online orientation experiences for students and employees. We help colleges, universities and companies guide p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Manager, Client Technologies

Manager, Client Technologies

Cook SystemsJacksonville, FL, US
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Launch Your Career with Cook Systems.Since 1990, Cook Systemsa certified veteran-owned IT consulting firmhas been helping businesses and professionals grow through innovation, integrity, and invest...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Infrastructure Integration & Client Success Manager

Infrastructure Integration & Client Success Manager

JF Petroleum GroupJacksonville, FL, United States
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The Infrastructure Integration & Client Success Manager is responsible for facilitating the startup, commissioning, integration, training, and client handoff of commercial fleet fueling and critica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Manager

Customer Success Manager

Q2Jacksonville, FL, US
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As Passionate About Our People As We Are About Our Mission.Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Manager

Customer Success Manager

ImmunefiJacksonville, FL, US
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Immunefi exists to protect the future of money.Immunefi is Web3's last line of defense and leading bug bounty platform, preventing catastrophic hacks before user funds are stolen.Our team is highly...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Manager - Carrier

Customer Success Manager - Carrier

DAT Freight SolutionsJacksonville, FL, United States
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Discover your future at DAT Freight & Analytics, where innovation meets impact.For over four decades, DAT has been at the forefront of transportation and logistics, helping businesses move freight ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
VIP Relationship Manager / Client Success Manager (CSM)

VIP Relationship Manager / Client Success Manager (CSM)

LaborintosJacksonville, Florida, .US
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Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al Talento Humano en múltiples sectores...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Client Success Manager (R-18607)

Senior Client Success Manager (R-18607)

Dun & BradstreeJacksonville, Florida, United States
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Why We Work at Dun & Bradstreet.Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Client Success Specialist

Client Success Specialist

Jimerson Birr, P.A.Jacksonville, FL, US
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Job Description

Job Description

Description

At Jimerson Birr , we protect what our clients have worked hard to build — their businesses, properties, and financial futures. We’re a nationally recognized, award-winning law firm known for delivering measurable results and an exceptional client experience.

Our award-winning law firm is at its best when it helps clients set measurable goals and develops multi-level strategies to achieve them. Our lawyers are trained to take ownership of our clients’ challenges by getting close to the problem and close to the people who can benefit from the solutions we provide. We’re business-oriented lawyers equally comfortable as community leaders, private transaction counselors or courtroom advocates. We pride ourselves on our people and their collective achievements. Besides our long list of legal industry honors, the firm has a track record spanning over a decade winning local, state and national awards for being a “Best Company to Work For,” “Fastest Growing Company,” and “Best Law Firms in America.”

We’re seeking a Client Success Specialist who thrives in a fast-paced, dynamic environment where every call and conversation is a chance to make an impact. This is a sales-focused, relationship-driven role for someone who loves converting inbound leads into loyal clients and takes pride in being the voice of a trusted, high-performing brand.

You’ll collaborate with our attorneys, marketing, and leadership teams to guide potential clients through the onboarding journey — ensuring every new relationship begins with clarity, confidence, and enthusiasm.

At Jimerson Birr, things move fast — priorities shift, processes evolve, and we continuously improve. The right candidate is flexible, adaptable, and energized by change rather than slowed by it.

What You’ll Do

In this role, your daily contributions can be classified into three areas :

  • Customer Service : deliver consistent, reliable, and professional first impressions to potential new clients and superior customer service to previous clients
  • Accurate Client Records : capture client information and complete reports associated with each client
  • Relationship Driven : build long-term relationships with past and potential clients

As the Client Success Specialist you will :

  • Be the first point of contact for inbound leads — deliver a polished, professional, and persuasive first impression.
  • Convert prospects into clients by understanding their needs and connecting them with the right legal solutions.
  • Build lasting relationships with clients and inspire repeat business through consistent communication and follow-up.
  • Collaborate with internal teams to streamline client onboarding processes and ensure a smooth handoff to attorneys and support staff.
  • Track client data, update CRM records, and report on onboarding activity and outcomes.
  • Identify opportunities for upselling or cross-service engagement during client interactions.
  • Provide backup support to the reception team by fielding and routing inbound calls as needed.

    • What You Bring

  • A sales mindset and natural ability to connect with people — you love turning conversations into commitments.
  • 3+ years of experience in inside sales, client onboarding, or customer success.
  • Law firm or legal industry experience is highly preferred
  • A degree in Business, Communications, Marketing, or Hospitality (or equivalent professional experience).
  • Prior Salesforce is preferred.
  • Comfort with change and a flexible mindset — you can adapt quickly, embrace new systems, and stay composed when priorities shift.
  • Excellent communication and interpersonal skills — you’re engaging, confident, and persuasive.
  • High energy, curiosity, and a proactive approach to problem-solving.
  • Ability to multitask and stay organized in a fast-paced environment.
  • A collaborative spirit with strong follow-through and respect for process.

    • Why You’ll Love It Here

  • Be part of an award-winning, growth-oriented firm recognized as a Best Company to Work For and one of America’s Best Law Firms.
  • Annual performance bonus tied to firm and individual success.
  • A culture that celebrates initiative, collaboration, and results.
  • Opportunities to develop professionally within a supportive, entrepreneurial environment.

    • At Jimerson Birr, you’ll have the freedom to make an immediate impact — supported by a team that values service, quality, and results.

    Our core values are simple : Commitment to service; Commitment to quality; Commitment to results.

    Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity and marital status.