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Senior Client Success Manager Programmatic

Senior Client Success Manager Programmatic

Zeta GlobalDenver, Colorado, USA
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Zeta Global (NYSE : ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Manager

Customer Success Manager

ActionstepDenver, CO, US
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Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast-growing, dynamic busin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Success Specialist - Bilingual (Spanish)

Client Success Specialist - Bilingual (Spanish)

Early Learning VenturesEnglewood, CO, US
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Are you passionate about supporting early childcare programs and making a difference in the lives of children? Early Learning Ventures (ELV) is seeking a Client Success Specialist - Bilingual (Span...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Manager

Customer Success Manager

OguryDenver, CO, US
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Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publishe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Success Manager

Customer Success Manager

MyAdviceDenver, CO, US
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If you are seeking to work hard and pursue excellence, then you might be right for our team! At MyAdvice, we help over 2,000 healthcare and legal practices grow through our all-in-one digital marke...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Success Manager

Client Success Manager

VirtualVocationsDenver, Colorado, United States
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A company is looking for an Amazon Account Director to manage client relationships and ensure satisfaction while identifying growth opportunities. Key Responsibilities Lead client on-boarding and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Manager

Client Success Manager

SpectrumGreenwood Village, Colorado
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This role requires the ability to work lawfully in the U.Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Expert (Remote)

Client Success Expert (Remote)

InfuseDenver, CO, US
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Client Success Expert (Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves atten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Benefits Account Manager - Client Success & Strategy

Benefits Account Manager - Client Success & Strategy

Alliant Insurance ServicesEnglewood, CO, United States
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A leading insurance provider in Greenwood Village, Colorado, is seeking a Customer Service Representative to manage client relationships and support new business efforts. The ideal candidate will ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Customer Success Manager

Customer Success Manager

SweepDenver, CO, US
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Sweep is hiring a Customer Success Manager, based in Denver, Colorado, to work on our enterprise climate program software. Climate change is the defining issue of our time.By empowering companies wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Coordinator

Client Success Coordinator

Loudr AgencyDenver, CO, US
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Were a fast-moving, full-service marketing agency that thrives on connection, excellence, and the power of great relationships. Were looking for aClient Success Coordinator to join our team and help...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Specialist II

Client Success Specialist II

OracleDenver, CO, United States
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Description Renewal and inside sales team member committed to driving maximum adoption of Oracle solutions and identifying / driving product expansion opportunities as well as client retention throu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Expert (Remote)

Client Success Expert (Remote)

INFUSEDenver, CO, US
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We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human.We do n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Strategist

Client Success Strategist

Denver StaffingDenver, CO, US
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Audacy is looking for a Client Success Strategist to work in tandem with Account Executives to strategically develop new business and subsequently oversee execution in post-sale.The Client Success ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Associate Client Success Manager (B2B SaaS)

Associate Client Success Manager (B2B SaaS)

PromptDenver, CO, US
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Associate Client Success Manager (B2B SaaS).Prompt is revolutionizing healthcare by delivering highly automated, modern software to rehab therapy businesses, their teams, and the patients they serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Success Manager

Client Success Manager

EnertivDenver, CO, US
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Enertiv digitizes and centralizes all the backend processes necessary to own and operate commercial real estate.The platform leverages static documents, legacy systems, and connected IoT devices to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Success Strategist

Client Success Strategist

AudacyDenver, CO, US
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Audacy is looking for a Client Success Strategist to work in tandem with Account Executives to strategically develop new business and subsequently oversee execution in post-sale.The Client Success ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Strategist

Client Success Strategist

Audacy, Inc.Denver, CO, USA
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Audacy is looking for a Client Success Strategist to work in tandem with Account Executives to strategically develop new business and subsequently oversee execution in post-sale.The Client Success ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Specialist

Client Success Specialist

True north alignDenver, CO, United States
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About the Company At True North Align, we work alongside a global media company in the leadership and success education space to support high-achieving professionals navigating career transitions t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Client Success Manager Programmatic

Senior Client Success Manager Programmatic

Zeta GlobalDenver, Colorado, USA
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WHO WE ARE

Zeta Global (NYSE : ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

THE ROLE

The Senior Client Success Manager - Programmatic is at the forefront of Zetas strategic client / agency this dynamic environment you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs. Depending on your location this role could be hybrid (NYC Nashville LA San Francisco Miami) or fully remote.

Responsibilities :

  • Rapidly acquire a thorough knowledge of Zetas offerings reporting analysis competitive advantages resources and processes and articulate them convincingly to prospects and customers
  • Launch and manage cross-channel programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
  • Lead weekly client status meetings while discussing campaign reporting optimizations & insights
  • Collaborate with sales to provide strategic upsell recommendations when performance and / or offerings align with customers business needs
  • Prepare and conduct high impact reporting presentations in collaboration with analytics team
  • Ensure exemplary customer satisfaction levels with every customer interaction

Desired Skills and Experience :

  • 3 years experience in programmatic advertising in Account Management Client Success or Media Planning
  • Hands-on experience activating optimizing and reporting on campaigns within leading DSPs
  • Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
  • Strong analytic skills including high level of comfort with Excel
  • Passion for digital media and thorough knowledge of the programmatic advertising industry
  • Exemplary written and verbal communication skills with the ability to convey complex ideas clearly and convincingly.
  • Initiative-taking individual with strong work ethic able to work autonomously while being receptive to guidance.
  • Intelligent outgoing individual with interpersonal skills and work ethic
  • Comprehensive experience with MS Office particularly Excel and PowerPoint
  • Ability to travel as needed
  • BENEFITS & PERKS

  • Unlimited PTO
  • Excellent medical dental and vision coverage
  • Employee Equity and Stock Purchase Plan
  • Employee Discounts Virtual Wellness Classes and Pet Insurance And more!!
  • SALARY RANGE

    The salary range for this role is $80000.00 - $95000.00 depending on location and experience.

    PEOPLE & CULTURE AT ZETA

    Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

    Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here : IN THE NEWS!

    Experience : Manager

    Key Skills

    Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 80000 - 95000