Client success manager serp_jobs.h1.location_city

Job Description

Hiring Range : $$140,401 - $229,103

The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information

Manages and advises individual client portfolios across global equities and bonds based on recommendations of team of securities analysts. Commodities and liquid alternatives also used as appropriate. Contributes to research process with regard to asset allocation, portfolio construction, risk management, identifying relative value across sectors / regions and macro research

Responsibilities :

• Communicates with an assigned set of clients to ascertain investment objectives and constraints, establish appropriate asset allocation, recommend and implement strategy, and review performance. Manages full client load with high client satisfaction and retention over multiple years.
• In accordance with the CT Asset Allocation Committee guidance, helps set customized asset allocation across equities, fixed income, and other asset classes according to policy targets and risk / return objectives for an assigned set of client portfolios.
• Develops and executes long-term strategic and tactical plans to meet client objectives.
• Works with Relationship Managers on trust, estate, and financial planning issues for assigned clients.
• Assists in new business development process by giving investment presentations to individuals and institutional prospects. Readily and easily explains and promotes investment philosophy, value proposition, and CT bond and equity strategies. Acts as an internal and external spokesperson on investment topics.
• Mentors other portfolio managers and members of the team, as appropriate
• Contributes to research process and debate with regard to asset allocation, portfolio construction, risk management, identifying relative value across sectors / regions and macro research.
• Maintains knowledge of other asset classes and awareness of cross asset class relative value for overall portfolio construction.
• Oversees technology and communication processes related to investment portion of client experience.
• Attends various investment meetings, industry conferences, and broker / analyst / company meetings.
• May participate in peer review of individual internal security recommendations.
• May participate in periodic analysis of external managers, funds, or exchange traded funds (ETFs) to supplement portfolios.

Qualifications :

About Us

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.