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Client Success Manager

Client Success Manager

MediaAlphaTempe, AZ, US
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MediaAlpha is a customer acquisition solutions provider powered by technology and data science.The company provides industry-leading solutions designed to reach consumers shopping within high-consi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior Customer Success Manager

Senior Customer Success Manager

InvestorliftScottsdale, AZ, US
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At Investorlift, the success of our clients is paramount to the continued success of our data driven SaaS platform, and every interaction with our clients will lead to a greater depth of understand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Representative

Client Success Representative

Lifepro RecruitementChandler, AZ, US
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At LifePro Recruitment, we believe in giving driven individuals the tools to create their own success.As a Client Success Representative, you’ll help families secure peace of mind through cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Success Trainee

Client Success Trainee

Rustman AgencyGilbert, Arizona, US
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Client Success Trainee (Remote – 1099, Unlimited Earnings).We are seeking motivated and people-focused individuals to join our team as. Learn how to onboard new clients and ensure a positive experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Manager

Customer Success Manager

KinectiveGilbert, AZ, US
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Ready to be a part of the company transforming FinTech and how the world accesses banking services?.When was the last time you were excited about interacting with your bank or credit union? If the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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SVP, Private Client Relationship Manager

SVP, Private Client Relationship Manager

First WesternScottsdale, AZ, US
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First Western is seeking an SVP, Private Client Relationship Manager to join our team!.Are you looking for a challenging and rewarding opportunity? First Western is seeking a passionate and experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Manager - Commercial Lines

Client Manager - Commercial Lines

Marsh McLennanScottsdale, AZ, US
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The Client Manager position is responsible for proactively managing the overall workflow for the books of business assigned to them. Client Managers handle all lines of commercial insurance for thei...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (HYBRID)

Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (HYBRID)

SAPTempe, AZ, US
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The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Success Manager

Client Success Manager

VirtualVocationsChandler, Arizona, United States
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A company is looking for a Client Success Manager and Salesforce Consultant.Key Responsibilities Manage and optimize Salesforce configurations, workflows, and integrations Design and maintain ro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Success Operations Manager

Customer Success Operations Manager

GPS InsightScottsdale, AZ, US
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GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Experience Manager

Client Experience Manager

Great Day ImprovementsPhoenix (Tempe), AZ, US
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Great Day Improvements - Client Experience Manager.Patio Enclosures is a leading provider of high-quality sunrooms, screen rooms, and patio solutions. We are committed to delivering exceptional expe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Inside Customer Success Manager

Inside Customer Success Manager

AxonScottsdale, Arizona, USA
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Join Axon and be a Force for Good.At Axon were on a mission to Protect Life.Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
Arizona Customer Success Manager

Arizona Customer Success Manager

Lead ForensicsScottsdale
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Basic salary $40,000 - $65,000, plus commission.Scottsdale (Flexible remote working available).We are looking for Customer Success Manager's to join our Scottsdale office.We are a friendly departme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Implementations Manager

Client Implementations Manager

CVS HealthScottsdale, AZ, US
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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Service Manager

Client Service Manager

Mercer AdvisorsScottsdale, AZ, US
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For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives.How? By integrating financial planning, investment management, tax, estate, insurance,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Success Manager

Client Success Manager

IT1Tempe, AZ, US
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T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Client Services Manager to join our Consulting team.T1 has been ranked as on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Manager

Customer Success Manager

CDM Media USAScottsdale, AZ, US
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CDM Media is an award-winning global B2B technology marketing, events and media firm that specializes in engagement with C-level executives. Our live events / summits, virtual gatherings, digital mark...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager - Client Support

Manager - Client Support

ADPW Rio Salado, Tempe, AZ, US
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Are you ready to grow your career and lead a team at an established, respected, global company?.Are you empathic to client needs, the people you lead, and internal partners to drive success?.Are yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Specialist - Logistics

Client Success Specialist - Logistics

Aston CarterTempe, AZ, US
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We are seeking a detail-oriented and proactive Account Specialist to join our growing Specialist Team.This role focuses on enhancing the shipper experience for vendors and sellers using inbound tra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Client Development Manager

Client Development Manager

TerraconTempe, AZ
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Explore with us” in Phoenix as Terracon’s next Client Development Manager!.For this opportunity, our new employee-owner will support developing new opportunities on vertical and horizontal projects...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Manager

Client Success Manager

MediaAlphaTempe, AZ, US
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Job Description

Job Description

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more.

MediaAlpha is growing in the Agent Lead Marketplace, where insurance agents can acquire consumer leads through our transparent and efficient platform. To help maintain and grow our agent lead business, we are looking for a Client Success Manager. Reporting to the Director of Client Success, you will be responsible for maintaining and growing your own book of business.

Objectives of this Role

  • Represent MediaAlpha's agent team, starting with a comprehensive understanding of our target agents and our lead platform
  • Maintain and grow a book of business
  • Be an extension of your agents' teams by taking on the role of a trusted consultant
  • Consistently look for ways to improve the MediaAlpha for Agents experience by soliciting constructive feedback and clearly communicating actionable items and ideas to internal teams
  • Help grow the MediaAlpha agent business by increasing spend and soliciting referrals from existing agents

Key Responsibilities

  • Set up new agent accounts and integrations.
  • Onboard new agents within 24 hours of assignment.
  • Conduct regular one-on-one consultations with assigned agents, offering tailored recommendations to help grow their business.
  • Optimize and expand accounts to meet quarterly growth targets.
  • Monitor agent lead return rates and account balances.
  • Maintain and update Salesforce reports and dashboards.
  • Analyze MediaAlpha platform data to identify optimization opportunities.
  • Collaborate with cross-functional teams, including Marketing, Product, and Sales, to drive improvements and innovations in the agent business.
  • Required Qualifications & Skills

  • Bachelor's degree required.
  • 2-3 years of Client Success experience preferred.
  • Strong relationship-building skills and a client-focused mindset.
  • Proficiency in technology tools such as Salesforce, Outreach, Slack, and Google Workspace.
  • Receptive to feedback and eager to learn and improve.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Collaborative spirit—willing to support colleagues and celebrate team successes.
  • Goal-oriented with a strategic mindset, contributing to both individual and team success.
  • Compensation & Benefits

    We are excited to offer a competitive base pay range of $60,000 to $65,000 per year for this position, based on experience and qualifications. But that's not all - as a valued member of our team, you will also have access to an array of top-notch benefits, including :

  • Annual bonus program and participation in our Restricted Stock Unit program
  • 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
  • 100% Employer paid long term disability, and life insurance
  • 401(k) retirement plan with matching contributions to help you plan for your future
  • Open Paid Time Off policy with a birthday day off and 11 holidays
  • Professional development reimbursement along with a subscription to Masterclass
  • Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
  • 100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver
  • Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement
  • Diversity, Equity, and Inclusion

    MediaAlpha is committed to fostering, cultivating, and maintaining a culture of diversity, equity, and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities, we can create opportunities for lasting change.

    Fair Chance

    MediaAlpha will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at peopleops@mediaalpha.com or (213) 316-6256.