Client success manager serp_jobs.h1.location_city
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Client success manager • oxnard ca
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CSM) is responsible for driving client satisfaction, retention, and growth within assigned accounts.Acting as the primary relationship owner for Gold- and Select-tier digital clients, the CSM ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Success Manager- Higher Education.The Customer Success Manager is responsible for building strong client relationships to drive engagement, retention, and growth.In this role, you'll addre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Blockchain technology is powering a growing wave of innovation.Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our client has spent years dedicated to crafting the best in brow and eye makeup essentials.Our client makes creating an authentically approachable look simple with clean, vegan, products containin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are seeking a Client Success Manager to join our Client Management Team.In this role, you will be responsible for taking ownership for steady state account relationships and acting as the primar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Unlock a New Career Path with Talent Find Professional.Talent Find Professional is searching for driven, motivated individuals who want more control over their time, income, and future.If you&rsquo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Program Manager.Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager - Veterans Affairs.We're transforming the United States Government and we know that takes a dream team.
We believe customer experience starts with employee experience, so we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Enterprise Customer Success Manager.Dozuki is the industry leader in connected worker software, empowering manufacturing companies to achieve faster, better, and safer operations.We drive frontline...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
AttackIQ is the leading provider of breach and attack simulation products for security control validation.Our products provide visibility into your security program performance with clear data-driv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join the Aislelabs Customer Success (CS) team and support a group of critical mid-market and enterprise accounts for our marketing and analytics software platform.
As an experienced Customer Success...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Rightway is on a mission to harmonize healthcare for everyone, everywhere.Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Osano is hiring a Customer Success Manager who thrives at the intersection of customer relationships and commercial growth.
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Under minimal supervision, the Client Manager will handle accounts.This includes designing the insurance program, marketing the account to insurance carriers, proposing renewal terms to clients and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Expert (Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves atten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Manager
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Rightway HealthcareOxnard, CA, USserp_jobs.job_card.full_time
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Customer Success Manager
OsanoOxnard, CA, USserp_jobs.job_card.full_time
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Customer Success Manager - United States
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Client Success Manager
Salem Media GroupCamarillo, California, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPartner with internal operations teams to ensure campaigns are launched properly and optimized regularly. Monitor account health using dashboards and data tools to identify risks and growth opportunities. Create and present reporting decks to clients. Support renewals, upsells, and cross-sell opportunities by collaborating with sales. Maintain complete and accurate documentation in CRM and project systems. Support onboarding and pre-launch calls to ensure campaign readiness. Provide a proactive, strategic client experience that strengthens trust and retention. 3–5+ years in client success, account management, or digital marketing. Strong understanding of SEM / PPC, Programmatic, Social, Display / Video, Audio / Podcast, Email, and SEO. Excellent communication and presentation skills. Proven ability to meet retention and growth goals. Experience working in CRM, reporting dashboards, and workflow / project tools. Strong analytical mindset with the ability to turn data into insights. A proactive, solutions-oriented approach to problem-solving. Net Revenue Retention (NRR) : Maintain or grow existing client revenue. Logo Retention : Retain assigned accounts with minimal churn. NPS / Client Satisfaction : Increase client advocacy Competitive pay structure based on experience Health, dental, vision and life insurance 401k retirement plan Paid holidays and vacation time
Overview
Salem Surround, a digital agency within Salem Media Group , offers an exceptional opportunity for a highly experienced Client Success Manager (CSM).
The Client Success Manager (CSM) is responsible for driving client satisfaction, retention, and growth within assigned accounts. Acting as the primary relationship owner for Gold- and Select-tier digital clients, the CSM ensures client goals are met by aligning campaign strategy, performance insights, and
optimization plans. The CSM partners closely with sales, operations, and advanced solutions teams to deliver a high-quality client experience that improves Net Promoter Score (NPS), Net Revenue Retention (NRR), and long-term account performance.
Responsibilities
- Serve as the primary post-sale point of contact for assigned accounts, managing all aspects of the client relationship.
- Lead structured monthly touchpoints and quarterly business reviews with clients.
Translate complex digital performance data into clear, actionable insights and strategic recommendations.
Qualifications
Success Metrics
Benefits
EEO Statement
Come see how Salem is DIFFERENT and why we’ve been certified as a “Great Place To Work” and as a “Best and Brightest” equal opportunity employer.
#HP1
Compensation
$70k - $75k annually with generous bonus structure