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IT Director
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Rise8Provo, UT, US- serp_jobs.job_card.full_time
IT Director
We're transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can't find anywhere else.
At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process.
We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.
Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose : to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software.
Rise8 is certified as a Great Place to Work with 100% of employees saying they love working here.
About You
You want to make tomorrow better than today.
You have a passion for high-speed security and you care about risk management over compliance.
You believe the biggest vulnerability in any system is time. You live to securely reduce cycle time.
You enjoy daily decision making and real product delivery.
You help ensure project success and client satisfaction.
You enjoy collaborative teams, pairing with team members, and inviting your clients to participate.
You like to work alongside, and learn from, lean and agile leaders.
You are a creative problem solver who is comfortable with uncertainty.
You're a curious and keen learner who thrives on enhancing your (and our) practices and knowledge.
As a IT Director at Rise8, you will :
Own day-to-day IT operations and engineering work that keep Rise8 secure, productive, and compliant. You'll be the primary hands-on technologist for endpoint & device management, identity & access, cloud / on-prem integrations, and the technical enabler for our compliance efforts (NIST SP 800-171 / CMMC). This is a practical, delivery-focused role that requires strong technical troubleshooting skills, attention to operational detail, and the ability to translate security & compliance requirements into reliable operational practices.
- Lead IT operations : endpoint management (MDM / EDR), patching, device provisioning / deprovisioning, backups, and asset inventory.
- Identity & access management : manage SSO, MFA, service accounts, role-based access, and contractor onboarding / offboarding workflows. Support CAC / PIV and DoD authentication patterns where required.
- Implement and enforce NIST SP 800-171 controls and support CMMC evidence collection : maintain control baselines, run periodic checks, and provide artifacts for SSPs and POA&Ms.
- Vendor & tooling management : own relationships with infrastructure, endpoint, and security vendors (e.g., MDM / EDR, EMM, backup, SSO, M365 / GSuite, VPN, cloud providers) and coordinate support with third-party teams (e.g., managed service providers).
- Cloud & network support : assist with secure cloud configuration (AWS / Azure / GCP), VPNs, firewall rules, VPCs / subnets, and connectivity required for customer environments.
- Support DevSecOps and delivery teams by integrating secure tooling, logging / monitoring hooks, and onboarding developer workstations / environments.
- Incident response & escalation : serve as first / second line for operational incidents, coordinate containment / remediation with Cyber team, and help execute tabletop and post-incident reviews.
- Drive automation & standardization : automate repetitive operational tasks (provisioning, evidence collection, patch reporting) and improve runbooks / playbooks for recurring workflows.
- Maintain documentation and runbooks : keep operational runbooks, configuration baselines, and network / topology docs current for audits and handoffs.
- Provide user-facing support : triage and resolve employee IT issues, coordinate change windows, and maintain a good employee support experience across a remote workforce.
- Work closely with the Director of Cybersecurity to ensure operational alignment with compliance roadmaps, audits, and continuous monitoring initiatives.
Qualifications :
Preferred Qualifications :
Salary
The annual salary range for this role as it is posted is $140,000 to $180,000 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.
Benefits