Collection supervisor serp_jobs.h1.location_city

A company is looking for a Collection Specialist I to provide phone service while collecting payments for medical expenses. Key Responsibilities Place and receive phone calls to / from patients to collect payment for medical expenses and negotiate repayment terms Collect and document relevant patient information using internal technology platforms and educate patients on financial options Establish relationships with peers to foster a collaborative team environment and meet performance indicators Required Qualifications High School Diploma / GED (Completed or Actively Enrolled) 1+ year(s) of experience in a customer service capacity preferred 1+ year(s) of experience contributing to a team culture of learning and growth preferred Basic understanding of contact center processes and techniques preferred Proficient in typing 45 words per minute required