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Communications specialist • milwaukee wi
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Public Safety Communications Supervisor
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City of West AllisWest Allis, WI, United States- serp_jobs.job_card.full_time
Description
Are you a seasoned emergency services Dispatcher ready to take the lead in ensuring public safety? Be the calm in the storm and the force behind the front lines. We're seeking a Public Safety Communications Supervisor to guide our dedicated team, oversee critical operations, and make a real difference in our community. If you have a strong background in emergency communications, proven leadership skills, and the ability to thrive in a high-pressure environment, apply today! West Allis residents receive an additional 5% on top of the hourly pay range!
Click Here To Review Job Description (PDF)
Examples of Duties
- Supervise the 911 Communications Center and daily operations of dispatchers
- Ensure timely and efficient response to calls for service
- Answer emergency and non-emergency calls for service
- Dispatch and track police and fire units
- Utilize software, technology, and other resources to assist sworn personnel in identifying and locating people and property
- Enter arrest warrants into the Crime Information Bureau (CIB) database
- Maintain accuracy and verification of warrant information
- Modify, supplement, and cancel warrant entries as needed
- Review police and fire call information for quality assurance
- Resolve concerns / complaints not requiring Command Staff involvement (approx. 80% of time)
- Monitor schedules to ensure minimum staffing levels and maintain efficient operations
Click Here To Review Job Duties (PDF)
Qualifications
Click Here To Review Job Qualifications (PDF)