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Communications Specialist (Contract)

role at

CSAA Insurance Group, a AAA Insurer .

6 days ago Be among the first 25 applicants.

CSAA Insurance Group, a AAA insurer, offers automobile, homeowners, and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, we have been rated “A” or better by A.M. Best for more than 90 years and are one of the top personal lines property casualty insurance groups in the United States.

Remote contractor position. Base pay : $35.00 / hr – $45.00 / hr.

Position Summary

We are seeking a dynamic

Communications Specialist

with 3–5 years of experience in corporate communications, a strong design background, and proven marketing expertise. This role will support a wide range of communication initiatives, including content creation, marketing campaigns, and internal communications. The ideal candidate is a versatile communicator with strong storytelling, design, and organizational skills who is looking to grow their career in a fast‑paced, collaborative environment.

Key Responsibilities

Strategic Communications & Content

Assist in developing and implementing communication tactics to support organizational goals, including employee communications, partner communications, and public relations.

Write, edit, and design compelling content including articles, press releases, interview briefing materials, blogs, newsletters, award submissions, and consumer‑facing content.

Support executive communications by crafting presentations, proposals, and pitch decks.

Help ensure consistent messaging across all platforms and audiences.

Marketing & Social Media

Partner with marketing to create and execute campaigns that drive engagement and visibility.

Provide ongoing social media support through content creation, campaign execution, trend monitoring, and metrics reporting.

Support product launches and related communications activities.

Internal & Cross‑Functional Support

Maintain and update content on the intranet and other internal communication platforms.

Manage editorial calendars and distribution lists to streamline communication efforts.

Coordinate approval workflows for timely delivery of content.

Work closely with cross‑functional teams to ensure alignment of messaging and branding.

Measurement & Reporting

Track results of communication activities, analyze data, and identify trends.

Prepare monthly reports summarizing external visibility and communications effectiveness.

Recommend improvements and innovations to enhance communication strategies.

Events & Culture

Help organize and execute events, campaigns, and public relations efforts.

Assist with proactive communication strategies.

Embrace and model company cultural norms, including collaboration, flexibility, and presence in relationship‑building activities.

Qualifications

Experience : 3–5 years in communications, marketing, or related field, with demonstrated experience in executive communications.

Education : Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related field.

Skills :

Strong writing, editing, and storytelling abilities.

Expert in PowerPoint.

Graphic design and visual communication skills (PowerPoint, Adobe Creative Suite, Canva).

Experience managing social media platforms and analyzing campaign performance.

Managing marketing / communication projects.

Ability to juggle multiple projects and deadlines in a fast‑paced environment.

Strong interpersonal and collaboration skills.

We will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

Work Authorization :

Green Card, US Citizen

Preferred Years Of Experience :

3 Years

Travel Required : No travel required

Shift Timings : 8 AM to 5 PM

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