Communications specialist serp_jobs.h1.location_city

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Communications specialist • topeka ks

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Communications Specialist (Dispatcher)

EMS UnlimitedTopeka, Kansas, USA

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Reports to : Operations Director.Place of Work : 1335 SW Auburn Rd Topeka KS.Retirement 401K 4% company match.An Equal Opportunity Employer (EEO). Overtime is paid as required by law.Weekly shift sche...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Applications Sales Manager - Oracle Communications

OracleTopeka, KS, United States

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Job Description • • Primary job duty is to develop and sell BSS and OSS applications software / solutions to prospective and existing customers. Manage sales through forecasting, account resource alloc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Intern-Public Affairs / Video & Communications

ITC Holdings CorpTopeka, KS, United States

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Join ITC Holdings for our Summer 2026 Internship Program and gain valuable experience supporting public affairs business objectives while gaining practical and real-world capability through challen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Communications & Engagement Manager (Prospective Students)

DAY & NIGHT DRIVERS LTDTopeka, KS, United States

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Communications & Engagement Manager (Prospective Students) In this role, you’ll lead the delivery and continual improvement of our applicant communications from application through to enrolment.You...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Quality Specialist

CSLTopeka, Kansas, United States

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Under general direction, monitors plasma center processes to ensure compliance with Standard Operating Procedures (SOPs) and applicable local, state and federal requirements.Partners with managemen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Payroll Specialist

Bettis Companies LLCTopeka, KS, United States

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In 1979, Bettis Asphalt & Construction, Inc.Today the organization operates several lines of business that can cover all areas of need in a construction project. The Bettis Group of Companies today ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Medical Writer, Scientific Communications

Penumbra, Inc.Topeka, KS, United States

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Medical Writer, Scientific Communications Join to apply for the Medical Writer, Scientific Communications role at Penumbra, Inc. General Summary Serving as a key link among essential functions, the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours

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Account Executive II RapidScale (Hybrid Cloud Sales) [Central]

Cox CommunicationsTopeka, KS, United States

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At RapidScale, exceptional technology is powered by exceptional people.As a growing leader in secure, reliable managed cloud solutions, we help mid-market through enterprise organizations simplify ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Supervision Specialist

Advisors ExcelTopeka, KS, United States

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Supervision Specialist .Topeka OR Lenexa, KS .AE Wealth Management Compliance.Lenexa, KS / ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Communications Governance Manager

Kansas StaffingTopeka, KS, US

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Communications Governance Manager.Come join our amazing team and work remote in either Central Time Zone or Eastern Time Zone hours! The Communications Governance Manager will be responsible for ov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Senior Associate GDCM Deployment Communications Opening Hotels

HiltonTopeka, KS, United States

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The location for this position is virtual / remote • • •.This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the ho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day

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Logistics Specialist

U.S. NavyTopeka, KS, United States

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ABOUT The success and safety of every mission depend on getting needed supplies, materials, and equipment at a moment’s notice. The service members of the Purchasing, Supply & Logistics community ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Sales Specialist

Home Depot (Retail)Topeka, KS, US

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Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutionsincluding installation and related services.S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Referral Specialist

Ardent HealthTopeka, KS, United States

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Join our team as a day shift, part-time, Referral Specialist in Topeka, KS.Thrive in a People-First Environment and Make Healthcare Better. Thrive : We empower our team with career growth opportuniti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Referral Specialist

BSA Health SystemTopeka, KS, US

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Manager, Communications Business Partner

Cardinal HealthTopeka, KS, United States

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What Communications Business Partners contribute to Cardinal Health Communications defines and executes communication and public relations strategies in support of the company's business objectives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Senior Marketing Communications Manager

Merit Medical Systems, Inc.Topeka, KS, United States

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At Merit Medical, our mission is to create innovative medical devices that improve lives.Our goal is to hire and develop people who want to build something special through hard work, team effort, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours

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Inventory Specialist

WalgreensTopeka, KS, US

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Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy.Supports pharmacy inventor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Events Specialist

CROSSMARKTopeka, KS, US

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CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Communications Specialist (Dispatcher)

EMS UnlimitedTopeka, Kansas, USA

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POSITION IDENTIFICATION

Reports to : Operations Director

Place of Work : 1335 SW Auburn Rd Topeka KS

Full Time
Medical / Dental / Vision
Retirement 401K 4% company match
A drug free workplace
An Equal Opportunity Employer (EEO)

COMPENSATION

$23.00 - $27.00 per hour

Overtime is paid as required by law

SCHEDULE

12 hour shifts 11am-11pm

Weekly shift schedule : 3 days on 3 days off >

3 days on 4 days off

POSITION SUMMARY

The EMS Unlimited Communications Specialist is at the forefront of serving our customers and must bring a consistent and exemplary degree of of customer service to our hospital and transport team customers. This role requires a high degree of attention to detail critical thinking multi-tasking and problem solving and above average computer and technology skills.

This employee will answer inbound phone calls from hospitals employees and addition outbound phone calls to coordinate responses to services requests and managing asset deployments is part of the role. As a dispatcher you will maintain constant situational awareness of all company apparatus and manage their assignments in an online dispatch platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain a superior level of customer service through multiple mediums of communication such as phone radio and text. (customers must hear your smile)

Manage and triage multiple requests for service

Direct ambulance responses and transports

Monitor weather and road conditions

Input data into multiple platforms

Input and coordinate team schedules

Performs all duties and functions of the Communications Center.

Demonstrates ability to type 35 words per minute.

Answers incoming administrative and non-emergency telephone lines in a courteous and professional manner.

Receives incoming calls promptly ascertains proper levels of response and allocates resources to match dynamic system demands.

Triage calls and enters accurate data into the dispatch computer.

Enter all information in the appropriate fields of the CAD while paying special attention to business names apartment names apartment / suite number gate codes patient location instructions to access the patient and most importantly crew safety information

Interact with field units professionally over the phone and radio using proper etiquette and utilizing excellent customer service skills.

Familiar with response policies of client facilities and the ability to interact with them professionally.

Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls pre-alerting units and putting units promptly on the scene to maintain system compliance.

Constantly monitoring the system ensuring units are en route to post moves in a timely fashion and making sure other units are within an acceptable distance from post.

Give appropriate routing to units when needed. Have knowledge of how to get this information.

Identify and report field performance concerns to the Operations Manager.

Maintain knowledge of current or updated policies and procedures.

Controls radio traffic dispatches waiting calls within 30 seconds.

Familiarize yourself with various group pages and use them accordingly.

Manages System Status Plan and utilizes available units promptly to maintain the plan.

Maintains accurate status of field units.

Demonstrates working knowledge of CAD codes and functions.

Demonstrates knowledge of policies and procedures of the Communications Center.

Assists with routine upkeep of the Communication Center.

Provides pertinent and necessary information to responding crew such as necessary supports cross streets nature of the call etc.

Investigates and reports all time exceptions.

Updates system as the trip progresses adding mileage diversions problems encountered etc.

Completes and submits daily status reports including response time exceptions response compliance and unusual incidents i.e. complaints accidents injuries call-offs etc.

Demonstrates ability to interact cooperatively with peers supervisor and other company personnel.

Assists with the training of new Dispatchers and Call Takers as directed by the Lead Dispatcher and / or Communications Center Supervisor.

Demonstrates thorough geographic knowledge of all company service areas.

Demonstrates ability to properly cancel a previously scheduled trip.

Communicates activities of the shift to ensure a smooth transition between shifts and to increase awareness of problems and concerns as they arise.

Track all turned-down trips on the appropriate form.

Advise appropriate management when the supply of daily forms is running low.

Maintains a clear work area.

Adapt procedures accordingly following equipment or system failure.

Document all crew changes and times crews go out of service on the daily crew roster and update crews and / or units in a computer.

Performs other related tasks and duties as assigned.

Must have the ability to perform the essential functions of this position with or without reasonable accommodations.

Completely and accurately fill out insurance pre-authorization form as needed.

Qualifications :

Background in basic medical terminology preferred

Strong communication skills

General working knowledge of computers and technology systems

Be able to complete all physical requirements of the job with or without a reasonable accommodation

High school diploma or GED

Ability to prioritize multiple tasks; ability to work independently and as a team member.

Ability to employ discretion and confidentiality in sensitive areas.

Ability to read interpret and follow instructions in memos letters and various documents.

Regular and predictable attendance.

Thorough geographic knowledge of service areas.

Effective written and oral communications skills.

Effective interpersonal skills.

Ability to read write and speak English fluently.

Correct English usage spelling grammar and punctuation.

Speak clearly and concisely in an understandable voice via radio telephone and in person.

Must be able to pass a drug test and pass a criminal and civil court record check.

Additional Information :

All information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Full-time

Key Skills

Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette

Experience : years

Vacancy : 1