Community health worker serp_jobs.h1.location_city

Job Description

Job Description

Essential Duties and Responsibilities :

• Determines patients’ current needs to enhance daily living through telephonic call or teleportal.
• Through an individual POC assists the LCSW, Level 2 SW and patient in identifying and meeting established goals.
• Based on identified needs, assist the patient with acquiring necessary community resources.
• Maintains an EHR of the patient’s progress by documenting patient / agent interaction and progress or lack thereof.
• Develops a professional relationship with patients and caregivers to foster positive patient outcomes.
• Coordinates and executes activities resulting in keeping Viemed patients “on service” with respiratory equipment.
• Works effectively with Clinical Team.
• Maintains operations by following policies and procedures, participating in quality reviews and reporting needed changes.
• Complies with federal, state, and local legal requirements advising management on needed actions.
• Maintains client confidence and protects operations by keeping information confidential.
• Provides social services needed transitions patients from In Patient Care to a Home setting.
• Participates in reauthorization calls and assists patients with identified needs.
• Attends mandatory staff meetings.
• Attends in-services to enhance knowledge base for providing services.
• Assists patients with navigating medical options within the medical system.
• Monitors 02 escalations, prevoid, and pick up reports to identify needs and provide support.
• Some travel required.
• Other responsibilities and projects assigned.

Qualifications :