Community outreach specialist serp_jobs.h1.location_city

Community Outreach Manager

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

The Role

AXS is seeking a Community Outreach Manager to join our team in Denver, CO. This role drives key community engagement efforts, managing high-impact programs that increase access to live events for underserved communities, in close collaboration with civic partners and nonprofits.

What Will You Do?

• Drive strategic program development in partnership with Denver Arts & Venues and other civic stakeholders, helping shape initiatives that promote equity and cultural access across the community.
• Lead daily program activities and communications, ensuring alignment with AXS's equity and inclusion goals and a consistent experience across all touchpoints.
• Oversee the community intake, ticket distribution, and participant engagement process, supporting a seamless and respectful experience for program participants.
• Cultivate and maintain relationships with nonprofit partners and community-based organizations to support collaborative programming and mutual impact.
• Collaborate with internal teams to strengthen the program's digital presence, contributing to improvements in the public-facing website and user engagement strategy.
• Monitor and report on program outcomes, using data and community feedback to drive ongoing improvements and inform future outreach efforts.
• Serve as a subject matter resource on inclusive community engagement, supporting internal teams with best practices and equity-informed approaches.
• Support financial stewardship of the program by tracking expenditures, contributing to budget planning, and delivering clear, monthly updates to internal stakeholders to ensure alignment with strategic goals.
• Identify opportunities for program growth and innovation, supporting efforts to expand reach, improve delivery, or explore new community partnerships.

What Will You Bring?

Pay Scale : $73,588.11- $83,500

Bonus : This position is eligible for a bonus under the current bonus plan requirements.

Benefits : Full-time : We offer a comprehensive benefits package that includes : medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

What's in it for You?

Curious about the typical interview process for this position? Here's what to expect :