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Computer support specialist • norman ok

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Client Experience Support Specialist

Client Experience Support Specialist

Guidant FinancialNorman, Oklahoma, United States
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Join Our Team! This is a fully remote opportunity with Guidant Financial, available in select states across the US : AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO. Compensation : $20 per hour...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Server Support

Server Support

Outback SteakhouseNorman, OK, US
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Privacy policy can be found at.At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is wha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support 2.0

Customer Support 2.0

Superior Virtual Solutions, LLCNorman, OK, US
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Superior Virtual Solutions is seeking friendly and detail-oriented individuals to join our team as.Remote Customer Service Representatives. This flexible work-from-home opportunity is perfect for th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Medical Support

Medical Support

NavyGoldsby, OK, United States
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ABOUT Medical emergencies happen, and we need people who can take charge when they do.Whether you’re in a hospital or clinical setting, on a ship or submarine, or out in the field alongside fellow ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Medical Support

Medical Support

US NavyNorman, Oklahoma, US
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About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
NON-COMPACT STATE - PT Remote CCM / RTM Care Management Nurse (CA)

NON-COMPACT STATE - PT Remote CCM / RTM Care Management Nurse (CA)

Harris ComputerOklahoma, United States
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Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents live-changing problems before they happen for patients with two...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Mosquito Control Specialist

Mosquito Control Specialist

The Mosquito AuthorityNorman, OK, US
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Are you passionate about hard work and committed to improving the lives of others? Do you thrive in a supportive environment and love working outside? Then you are a perfect fit for our team!.As a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Peer Recovery Support Specialist - Mobile Response

Peer Recovery Support Specialist - Mobile Response

Oklahoma Department of Mental Health and Substance Abuse ServicesNorman, OK, US
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Central Oklahoma Community Mental Health Center (COCMHC), Norman, OK is currently recruiting for a Recovery Support Specialist to join their mobile response team. This position performs a wide ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Computer Repair Technician

Computer Repair Technician

CellairisNorman, Oklahoma
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Ability to diagnose, troubleshoot, and repair devices within an allotted time frame.Have dexterity to be able to use your hands with small tools and parts. Clear vision and the ability to follow ins...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Behavior Support Specialist, Administration Service Center

Behavior Support Specialist, Administration Service Center

Moore Public SchoolsMoore, OK
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Bachelors and / or Masters degree in Applied Behavior Analysis, Psychology, Education or related field.Board Certified Behavior Analyst (BCBA) or candidate preferred, but not required.Oklahoma State ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Guest Support

Guest Support

Hideaway PizzaNorman, OK, US
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In-store and New Store Training Teams.Health, Dental, and Vision Insurance based on hours worked.Uniform Hideaway Pizza Logo Apparel. LOCATION ADDRESS 577 Buchanan Avenue Norman OK 73069 HIDEAWAY PI...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Parts Specialist

Parts Specialist

O'Reilly AutomotiveNewcastle, OK, US
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The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Moore College Computer Science Tutor

Moore College Computer Science Tutor

Varsity TutorsMoore, OK, US
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Moore College Computer Science Tutor Jobs • The Varsity Tutors platform has thousands of students looking for online College Computer Science tutors nationally and in Moore.As a tutor who uses the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Payroll Specialist

Payroll Specialist

NextepNorman, OK, US
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Payday is everyone's favorite day! That’s why Nextep’s payroll specialists work closely with our clients making sure their payrolls are running smoothly. Our experts have excellent c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Sensing Specialist

Remote Sensing Specialist

ParkhillNorman, OK, United States
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The Remote Sensing Specialist is responsible for tasks related to the production of final remote sensing files such as point clouds, ortho imagery, etc. This process includes all aspects of the fiel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sr Admin Support Specialist

Sr Admin Support Specialist

University of OklahomaNorman, Oklahoma
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Would you like to assist researchers make advances in weather research to save lives and property of all Americans? Then this is the job for you. CIWRO (Cooperative Institute for Severe and High-Imp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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TurboTax Remote Client Support Specialist

TurboTax Remote Client Support Specialist

TurboTaxMoore, Oklahoma
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serp_jobs.job_card.full_time
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Peer Recovery Support Specialist - Mobile Response

Peer Recovery Support Specialist - Mobile Response

State of OklahomaNorman, OK, US
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Peer Recovery Support Specialist - Mobile Response.Central Oklahoma Community Mental Health Center (COCMHC), Norman, OK is currently recruiting for a Recovery Support Specialist to join their mobil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Operations Specialist

Operations Specialist

BURLY BOTANICALS, LLCNorman, OK, US
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The Operations Specialists support the Operations Manager by executing daily post-harvest, packaging, inventory, delivery, and collections tasks. These team members are hands-on contributors who hel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Fintech Customer Support Representative

Fintech Customer Support Representative

Arise Virtual SolutionsNorman, OK, United States
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If you're patient and tech savvy and looking to work from home, consider a new fintech program on the Arise® Platform.This program needs customer-focused individuals to help support callers with fi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Experience Support Specialist

Client Experience Support Specialist

Guidant FinancialNorman, Oklahoma, United States
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Join Our Team! This is a fully remote opportunity with Guidant Financial, available in select states across the US : AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO.

Compensation : $20 per hour, equivalent to an annual salary of $41,600.

Are you passionate about providing exceptional support to clients and helping small businesses grow? At Guidant Financial, we believe in empowering entrepreneurs and our team members alike! We've already helped launch over 20,000 businesses and created nearly 100,000 jobs by delivering innovative funding solutions. Now, we want you to be part of this exciting journey!

Our Core Values

  • Adaptability
  • Welcome change and help others grow along the way.
  • Connection
  • Build relationships, lift others up, and grow together.
  • Excellence
  • Step outside your comfort zone to make improvements and satisfy your curiosity.

Your Role as a Client Experience Support Specialist

The Client Experience Support Specialist plays a vital role in supporting small business owners with the administration of their 401(k) plans. This dynamic position involves answering questions, guiding clients through the electronic signing of annual 5500 filings, and keeping them informed about any outstanding documents. You will engage in high-volume client communication via calls and emails, and will collaborate effectively with your team members in the 401(k) Administration Services department to deliver exceptional service.

What You’ll Do

  • Engage with clients by handling their inquiries promptly and effectively within scheduled timelines.
  • Build a solid foundation in 401(k) Plans and familiarize yourself with the 5500-filing process.
  • Consistently meet department Service Level Agreements (SLAs) for live calls, voicemails, email interactions, and Net Promoter Scores (NPS).
  • Guide clients through various processes and systems to ensure they successfully complete their annual filings.
  • Maintain and update client records in our customer relationship management system.
  • Accurately upload investment management statements to the appropriate accounts.
  • Swiftly assess accounts for any pending documentation and communicate the necessary information to clients.
  • Conduct proactive reminder calls to clients about returning required information, completing their annual reports, and addressing any outstanding amendments.
  • Engage in ongoing training and development with the goal of becoming a subject matter expert on 401(k) plans.
  • Provide exceptional support to clients across a variety of scenarios, demonstrating a genuine passion for delivering an outstanding client experience.

    • Additional Responsibilities

  • Utilize E-Signature software to deliver documents to clients
  • Assist Account Specialists with their queues when necessary
  • Play a key role in team and departmental initiatives
  • Execute additional tasks as needed

    • Requirements

    Traits

  • Growth Mindset : Eager to learn and continuously improve.
  • Adaptability : Comfortable with ambiguity and able to handle stressful situations calmly.
  • Client Relationship Skills : Skilled at de-escalating situations and making clients feel valued.
  • Proactive Communication : Willing to address issues directly and promptly.
  • Resilience : Ready to tackle challenges head-on, even in less structured environments.
  • Quick Learner : Capable of hitting the ground running, learning quickly, and figuring out answers independently.

    • Skills and competencies

  • 1-2 years of experience in customer service or client support roles.
  • Robust verbal and written communication skills.
  • Proficient in using CRM software and Microsoft Office Suite.
  • Ability to handle multiple tasks and manage time effectively.
  • Great attention to detail and problem-solving abilities.
  • Experience in the finance industry is a plus.

    • Work From Home Requirements

  • A designated workspace to work from (home office).
  • High-speed internet connection.

    • Get ready to make a difference in the lives of small business owners while enjoying a fulfilling career at Guidant Financial!

    Benefits

  • Our People are Key to Success : Work with a team of smart, creative, fun and highly motivated people
  • When You Grow, We Grow : Continue to learn with ongoing training, career pathing, and supportive leaders. For the last four years, Guidant has promoted more than 30% of our organization into new and exciting roles!
  • Wellness : Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays.
  • Flexible Work Arrangements : Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment.
  • Awesome Culture : Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events.
  • Empowering Equity and Inclusion : Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.

    • This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US : AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO

    Compensation : $20 per hour, equivalent to an annual salary of $41,600.