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Contact center manager • murfreesboro tn

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Surgery Center Administrator

Surgery Center Administrator

United Surgical Partners International Inc (USPI)Murfreesboro, TN, US
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United Surgical Partners International.ASC platform is currently seeking a.Mid-State Endoscopy Center is in Murfreesboro, TN. Our facility is accredited by the Joint Commission.Mid-State Endoscopy C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Assistant Manager

Assistant Manager

Penn Station East Coast SubsMurfreesboro, TN, US
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The General Manager In-Training will know how to prepare and serve food, run the register, go to the bank to make store deposits, open and close the store, maintain store cleanliness, place orders,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Contact Center Representative

Contact Center Representative

VirtualVocationsMurfreesboro, Tennessee, United States
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A company is looking for a Contact Center Representative- Credit Card.Key Responsibilities Provide quality customer service and sales support through various communication channels Complete fina...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Personal Banker Associate I - University Center (Murfreesboro, TN)

Personal Banker Associate I - University Center (Murfreesboro, TN)

Fifth Third BankMurfreesboro, TN, United States
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Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Selected candidates are intend...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Assistant Store Manager - College Center, Murfreesboro, TN

Assistant Store Manager - College Center, Murfreesboro, TN

DTLRMurfreesboro, TN, US
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We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. The primary purpose of the Assistant Store Manager...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Coordinator - Murphy Center Events

Coordinator - Murphy Center Events

Middle Tennessee State UniversityMurfreesboro, Tennessee
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Plan and implement tasks to coordinate events in the Murphy Center Complex.Essential tasks include : represent the University in an administrative capacity during assigned events; train and supervis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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General Manager

General Manager

InTown SuitesMurfreesboro, TN, US
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Welcome to InTown Suites! We are currently seeking a General Manager at one of our hotel properties who will ensure that we are providing a high level of quality and guest satisfaction! The General...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant Store Manager / manager trainees

Assistant Store Manager / manager trainees

Uptown Cheapskate MurfreesboroMurfreesboro, TN, US
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Hi there! Do you love fashion, clothing, and the environment? Do you like the idea of sustainable and recycled styles? Do you have experience in retail or management? Uptown Cheapskate is not your ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
DISTRIBUTION CENTER MERCHANDISE PREP ASSOCIATE

DISTRIBUTION CENTER MERCHANDISE PREP ASSOCIATE

Dufresne Spencer GroupSmyrna, TN 37167, USA
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Ashley has immediate openings for Entry and Senior level Distribution Center Associates and Merchandise Prep Associates.No Experience Necessary and Advancement Opportunities available! Distribution...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, Tennessee
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The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Category Manager

Category Manager

Helix Traffic Solutions, LLCMurfreesboro, TN, US
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The Procurement Category Buyer will be a key member of the newly formed Corporate Procurement team at Helix Traffic Solutions, supporting the company’s transformation towards a centralized an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Store Manager

Store Manager

Bridgestone AmericasMurfreesboro, TN, US
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Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.BSRO operates more than 2,200 company-owned stores, including Firestone Compl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Store Manager (P1-1363061-5)

Store Manager (P1-1363061-5)

Panda Restaurant GroupMurfreesboro, TN, US
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Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Center Associate - Sales and Customer Service (Part-Time)

Center Associate - Sales and Customer Service (Part-Time)

The UPS StoreMurfreesboro, TN, US
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Looking to fill 2-3 Part-Time positions (15-30 hours per week depending on candidate availability & scheduling requirements) that would have a. Part time positions are great for high school or u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Assistant Manager

Assistant Manager

World MarketMurfreesboro, TN, US
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For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home dcor, quality furniture, thoughtful gifts and one of t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Corporal - Juvenile Detention Center

Corporal - Juvenile Detention Center

Rutherford County GovernmentMurfreesboro, TN, USA
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Must be 22 years of Age or older.The purpose of this classification is to supervise shift activities and to perform security work associated with maintaining the safety, security and welfare of inm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Personal Banker Associate I - University Center (Murfreesboro, TN)

Personal Banker Associate I - University Center (Murfreesboro, TN)

Fifth Third BancorpMurfreesboro, TN, US
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Make Banking A Fifth Third Better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Selected candidates are intend...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
ESL Teacher Wanted For Training Center => Relocate to China

ESL Teacher Wanted For Training Center => Relocate to China

Zhejiang Haicheng Education Technology Co., LtdMurfreesboro, Tennessee, US
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Hangzhou, Zhejiang Province, China.Office hours : Mon-Fri 1pm-8 : 30pm Sat-Sun 9 : 10am-6 : 10pm.Teaching hours : Up to 20 hours per week, 60 mins per class. Days off : 2 days off between Monday and Friday.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager

Manager

Orangetheory franchise #0169MURFREESBORO, TN, US
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Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Relationship Banker - Middle Tennessee Boulevard Financial Center - Spanish Required

Relationship Banker - Middle Tennessee Boulevard Financial Center - Spanish Required

Bank of AmericaMurfreesboro, TN, US
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Surgery Center Administrator

Surgery Center Administrator

United Surgical Partners International Inc (USPI)Murfreesboro, TN, US
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United Surgical Partners International , the country’s largest ASC platform is currently seeking a Surgery Center Administrator for Mid-State Endoscopy Center in Murfreesboro, TN.

Mid-State Endoscopy Center is in Murfreesboro, TN. Our facility is accredited by the Joint Commission. Mid-State Endoscopy Center is a facility in which physicians have an ownership or investment interest. This facility has 2 PR’s. Our state-of-the-art equipment allows surgeons to perform procedures in the specialty area of GI.

The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure.

Job Summary

  • Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.

Responsibilities and Expectations

  • The daily operation of the facility.
  • Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility.
  • Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals.
  • Appointing a person responsible for the facility in the absence of the Administrator.
  • Planning for the services provided by the facility and the operation of the facility.
  • Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable.
  • Lead discussion / presentation during Monthly Operations Review call with USPI's Home Office team.

    • Business Operations

  • Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program.
  • Ensure compliance with USPI's policies and procedures as related to internal controls.
  • Develop, monitor, and control the staffing needs, operations budget, and capital budget.
  • Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
  • Ensure compliance with government regulatory agencies and accrediting bodies.
  • Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements.
  • Establish pricing for procedures based on cost analysis and local market standards.
  • Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility.
  • Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff.
  • Closely monitor variations in the financial performance of the facility to avoid cash flow problems.

    • Personnel Administration

  • Hold monthly staff meetings outlining goals and priorities of the facility.
  • Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness.
  • Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
  • Review and approve the disciplinary action and / or discharge of employees.
  • Evaluate management performance and other staff as designated.
  • Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions.
  • Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume.
  • Implements a program of job-based orientation, training, and ongoing evaluation for all employees.
  • Manage all employee files and records.
  • Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians.

    • Clinical Services

  • Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility.
  • Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering.
  • Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs.
  • Develop and implement a sales / marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility.
  • Identify and develop new services defined as appropriate for ambulatory surgery centers.
  • Foster positive public relations, marketing, and planning.

    • Quality Improvement

  • Develop, evaluate, and promote implementation of a continuous quality improvement program.
  • Administer the infection control program and medical staff review of the quality improvement program.
  • Identify and correct quality care issues.
  • Develop statistical indicators to use in evaluating the overall operations and quality of care provided.
  • Serve as a member of the Quality Improvement Committee.

    • Medical Staff Relationships

  • Process the credentialing of practitioners of the facility.
  • Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
  • Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners.
  • Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies.

    • Administrative Representative

  • Attend corporate administrative meetings representing the facility.
  • Act in accordance with the vision, mission, and business philosophy of the facility.
  • Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration.
  • Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation.

    • Personal Development and Professionalism

  • Identify areas that require additional reinforcement through education, consultation, or practicum.
  • Attend all mandatory in-services and meetings.
  • Follow the facility's professional conduct and dress code policy.
  • Maintain patient, physician, and employee privacy and confidentiality per policy.
  • Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.

    • Criteria for Evaluation

  • Patient / family / physician / employee feedback
  • Annual Goals

    • LI-TG1

    Required Skills

    Required Experience

    Annual and Quarterly bonus potential

    Qualifications

  • Bachelor's degree or equivalent work experience.
  • Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space.
  • Good command of the English language, both verbal and written.
  • Ability to work well with physicians, employees, patients, and others.
  • The Governing Board may determine other qualifications as seen fit.

    • Working Conditions and Physical Requirements

  • Mobility to move about the facility to supervise employees and activities.
  • Office environment typical, but frequent exposures to patient care areas.

    • USPI complies with federal, state, and / or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law