Talent.com

Contact tracing serp_jobs.h1.location_city

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Contact tracing • yonkers ny

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Contact Center Supervisor

Contact Center Supervisor

VirtualVocationsYonkers, New York, United States
serp_jobs.job_card.full_time
A company is looking for a Contact Center Supervisor who ensures exceptional customer service and mentors a team of agents. Key Responsibilities Hire, manage, and mentor a team of Tier 1 Contact C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sr. Manager, CRM Personalization & Contact Strategy

Sr. Manager, CRM Personalization & Contact Strategy

Party CityWoodcliff Lake, NJ
serp_jobs.job_card.full_time
We are also the country's premier retailer of Halloween costumes, accessories, and decorations.At Party City we like to have fun! We are helpful, passionate, and creative.We inspire our customers w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Contact Center Supervisor

Contact Center Supervisor

VirtualVocationsYonkers, New York, United States
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A company is looking for a Contact Center Supervisor who ensures exceptional customer service and mentors a team of agents. Key Responsibilities Hire, manage, and mentor a team of Tier 1 Contact Center Agents Monitor customer interactions and provide feedback to agents Prepare team activity reports and conduct ongoing interviews for new agents Required Qualifications 2+ years of contact center supervisory experience or similar managerial experience 3-5+ years of relevant customer service experience Minimum High School Education (or GED); Associate's or Bachelor's degree preferred Advanced computer knowledge with proficiency in Microsoft Excel and Word Ability to demonstrate flexibility and agility with changes in work processes