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Content manager • wilmington nc
Content Strategist Job at INSPYR Solutions in Wilmington
INSPYR SolutionsWilmington, NC, United States- serp_jobs.job_card.promoted
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Cape Fear Community CollegeWilmington, NC, NCContent Strategist Job at INSPYR Solutions in Wilmington
INSPYR SolutionsWilmington, NC, United States- serp_jobs.job_card.full_time
Title : Content Strategist
Location : Remote (EST time zone)
Duration : 12 months
Compensation : $17 / hr - $27 / hr
Work Requirements : US Citizen, GC Holders or Authorized to Work in the U.S.
Skillset / Experience :
Content Strategist
- Write, edit, test and improve Help Center articles and customer support responses based on content strategy
- Write, edit, test and improve content to enable our support LLM
- Apply, maintain, and evangelize content standards and best practices
- Use data to make content decisions and influence partners to improve support experiences and troubleshoot known issues.
- Manage multiple projects simultaneously while maintaining close attention to detail and meeting tight, frequently changing deadlines.
- Test products to build a source of truth from technical subject-matter experts, translating knowledge into clear, concise, structured documentation.
- Collaborate with the product and operations teams to author clear, effective and empathetic support messaging.
Qualifications :
Our benefits package includes :
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy : By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.