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Signal 1 helps health systems unlock the value of their AI investments while managing risk.With built-in governance workflows, real-time monitoring, and ROI tracking, our AI Management System (AIMS...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are seeking a Director of Customer Experience Programs to build and lead two foundational pillars of our customer experience strategy, Voice of the Customer and Customer Community.As the leader ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Gentle Dental, we value our teammate's smile as much as our patient's smile.Our vision is to provide exceptional, lifelong, integrated oral healthcare services.
We enhance the quality of our pati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Focus Group We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis.
You will earn $800 to $1,200 for about 20 hours of participation, wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.Contractor In Charge is looking for an organized, efficient Customer Service Representative with an eye for detail and a high level of accuracy.The Customer Service ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for a motivated and customer-focused professional to join our team as a Customer Service Associate.This is a one-year contract position with the potential for extension based on perf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager (CSM) Europe.Harvard Business Publishing (HBP) is the leading destination for innovative management thinking.
We reach lifelong learners to improve the practice of manageme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We work alongside labor unions, credit unions, and professional associations throughout North America to help their members and families access permanent benefit programs that provide lasting finan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
Job Type : Customer Service / Sales.Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates lea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Gentle Dental, we value our teammate's smile as much as our patient's smile.Our vision is to provide exceptional, lifelong, integrated oral healthcare services.
We enhance the quality of our pati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety, enjoy working as a team and have a positive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Strategist
Signal 1Victorville, CA, USjob_description.job_card.30_days_ago
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job_description.job_card.job_description4 - 7 years in US healthcare strategy or healthcare consulting (health provider exposure preferred) with experience in SaaS implementation and / or other technology implementation experience Strong interpersonal skills and a proven ability to engage C-suite executives (e.g., CIOs, CMIOs, CFOs, COOs) and influence strategic decisions in complex healthcare environments Expertise in translating business needs into technology solutions, linking SaaS capabilities and associated workflows to measurable value and KPI Strong analytical and solutioning skills : Ability to diagnose operational gaps, design improvement initiatives, and measure outcomes in healthcare settings Experience leading cross-functional projects in fast-paced technology environments, driving on-time delivery and stakeholder alignment Ability to produce and deliver client-ready materials / outputs, which may include PowerPoint decks, work plans, Excel models, articles, or other written deliverables Excellent storytelling and communication skills, including presenting complex solutions, concepts & ideas to executive, technical and / or non-technical audiences Ability to thrive in ambiguity : you can identify opportunities in unstructured contexts, form clear strategies, and execute with minimal direction Willingness to travel to US health system customers ~2x / month Bachelor's Degree or equivalent Background in healthcare AI, digital transformation, or value-based care initiatives Advanced degree (MBA, MHA, or related field)
Customer Strategist
Signal 1 helps health systems unlock the value of their AI investments while managing risk. With built-in governance workflows, real-time monitoring, and ROI tracking, our AI Management System (AIMS) makes it easier to adopt AI responsiblywithout slowing innovation. Purpose-built for healthcare and informed by years of experience managing AI at scale in other industries, Signal 1 empowers healthcare organizations to translate innovation into real clinical, operational, and financial outcomes.
As a Customer Strategist, you are accountable for architecting, delivering, and measuring the overall value delivered to Signal 1's AIMS customers. You will be responsible for translating business and technical requirements into a strategic contract offering, ensuring that the solution delivered to customers aligns with the promised scope and delivers the promised value. You will support the customer in measuring that value, communicating it internally and building storytelling around it. In this role, you will work closely with functional and technical leaders at our customers as well as engineering, product, delivery, and sales teams within Signal 1.
This is a senior role that blends solution engineering, strategic selling, project delivery, KPI definition and measurement, value delivery, customer success, and executive stakeholder management. Successful candidates will have strong client management and communication skills, an ability to translate customers' business objectives (whether financial, operational, and / or clinical) into technology and service offerings, excellent project management skills, strong commercial acumen, and an ability to work with cross-functional teams on both the customer and Signal 1 side. This role reports to the VP of Partnerships and Delivery.
What you'll be doing :
- Acting as the business lead from Signal 1 for AIMS customers
- Leading the discovery and definition of the high-level business and technical requirements
- Partnering with sales, delivery, and engineering to craft a contract and statement(s) of work that reflect a solution that delivers on the business and technical needs of the customer
- Overseeing customer AIMS implementations : ensuring timely delivery, managing key stakeholders, accelerating time-to-value, identifying early value points, and partnering with internal champions to highlight key wins
- Uncovering new opportunities for value delivery to customers and bringing these insights back to Signal 1's product, engineering, sales, and marketing teams
- Building and implementing an early customer success program
- Cultivating and maintaining trusted relationships with C-suite executives and senior leaders at US health system customers
- Collaborating with the VP of Partnerships and Delivery to develop repeatable and scalable processes and associated playbooks
What we're looking for (must-haves) :
Bonus points for :