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Customer care • palm bay fl
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Customer Care Representative III.We bring first-class service across each market we support.Customer Care Representative III.
The Customer Care Representative works under the direct supervision of t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Support Representative - (Spanish / English) $19.Onsite located at 2330 Commerce Park Dr.NE, Palm Bay, FL 32905 Essential Job Functions : • Provide support and assistance to fellow partners...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance.
You will be responsible for engaging with customers, addressing their needs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Osano is hiring a Customer Success Manager who thrives at the intersection of customer relationships and commercial growth.
In this hybrid role, you'll be responsible for not only ensuring our custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.Customer Support Representative - (Spanish / English) $19.Onsite located at 2330 Commerce Park Dr.
Provide support and assistance to fellow partners that may have quest...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
You could be the one who changes everything for our 28 million members.Centene is transforming the health of our communities, one person at a time.
As a diversified, national organization, you'll ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Product Operations Manager.Over 7,500 companiesfrom scrappy startups to global brandsuse Customer.We help teams send smarter, more relevant messages using real-time behavioral data.You're a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Iron Direct Primary Care is an affordable healthcare provider committed to delivering personalized precision medicine.Our approach focuses on treating each patient as a unique individual, ensuring ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Care Representative (Bristol West) Must Currently Have License.We are Farmers! We are more than just your favorite commercials.
At Farmers, we strive to deliver peace of mind to our custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs with all of the building blocks for hig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance.
You will be responsible for engaging with customers, addressing their needs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We at Sheltair are committed to excellence - a philosophy that can be seen in everything we do.Because of our heritage in the construction and aviation industry, we understand the importance of qua...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers.
As a CSR, you will handle transactions, answer customer questions, and ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Babcock St NE, Palm Bay, Florida 32905 United States of America.Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are seeking a Care Manager to join our team at Independent Living Systems (ILS).ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Urgently hiring remote Customer Service Advocates for a 1 / 20 / 26 start date!.The starting rate for this role is $19.Interested candidates must be willing and able to work onsite full-time in ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Care Representative III
PerceptaMelbourne, Floridaserp_jobs.job_card.full_time
Customer Service Representative
Firstsource SolutionsPalm Bay, FL, United Statesserp_jobs.job_card.full_time
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El Car Wash Malabar East, LLCPalm Bay, FL, USserp_jobs.job_card.full_time
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Customer Success Manager
OsanoPalm Bay, FL, USserp_jobs.job_card.full_time
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Customer Service Representative
FirstsourcePalm Bay, FL, USserp_jobs.job_card.full_time
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Centene CorporationPalm Bay, FL, United Statesserp_jobs.job_card.full_time +1
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Worldwide TechServicesMelbourne, Florida, USAserp_jobs.job_card.full_time
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Senior Product Operations Manager
Customer.ioPalm Bay, FL, USserp_jobs.job_card.full_time
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Primary care
Iron Direct Primary CareMelbourne, FL, USserp_jobs.job_card.full_time
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Customer Care Representative
Morphius CorpPalm Bay, FL, USserp_jobs.job_card.full_time
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Customer Care Representative (Bristol West) MUST currently have license
Farmers GroupPalm Bay, FL, USserp_jobs.job_card.full_time
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Customer Support Associate
LillioPalm Bay, FL, USserp_jobs.job_card.full_time
Customer Experience Adv
El Car WashPalm Bay, FL, United Statesserp_jobs.job_card.full_time
Customer Service Representative
SheltairMelbourne, FL, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative
Family DollarMelbourne, FL, USAserp_jobs.job_card.full_time
U-Box Customer Care Representative (CDL)
U-HaulPalm Bay, FL, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service
LowesMelbourne Beach, FL, United Statesserp_jobs.job_card.full_time
Care Manager
Independent Living SystemsPalm Bay, FL, USserp_jobs.job_card.full_time
Customer Service Advocate
Christian Care MinistryMelbourne, FL, USserp_jobs.job_card.full_time
Customer Care Representative III
PerceptaMelbourne, Floridajob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAdaptability and flexibility to work within different channels within the program as needed Solid computer skills, internet savvy, and experience using CRM software Ability to type and speak at the same time Strong problem solving, troubleshooting experience, resolving technical problems from start to finish Exceptional oral and written communication skills, portraying a high degree of professionalism with customers and all levels of the organization Experience working in the automotive or wireless telecommunications industry is an asset Strong customer service skills Experience with and appreciation for electronic devices and computers, along with willingness and ability to quickly learn new technology Ability to advise and educate customers in a way they can understand - possess patience to work through technical issues with non-technical customers Highly organized, detail oriented, and able to thrive in a fast paced, changing environment Starting hourly rate of 15.00 Health / Dental / Vision / Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation / Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation : Monday-Friday : 8 : 30AM-5 : 30PM Promptly processes and answers / resolves customer inquiries, concerns or technical questions, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Communicate professional, grammatically correct verbal and written responses to customer inquiries and concerns; educate the customer on client products and services. Understand use of technology, scripts, and product knowledge. Actively listens to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner. Handle difficult customer issues and avoiding escalation whenever possible in a positive and professional manner. Ensure that all customer contacts are properly logged into FMC360, the CRC’s contact system, to allow for an accurate historical view of customer’s contacts; manage follow-up log and audit documentation of customer files. Use additional resources and escalation points including diagnostic information, technical manuals, and call history log to find solutions for basic to intermediate level issues. Follow-up with the customer if required, to ensure the full resolution of the problem. Recommends changes to departmental policies and procedures to improve support services provided to the customer, keeping the Team Leader informed of any issues as they arise. Provides recommendations to Team Leader regarding the resolution of recurring problems. Assists in formulation of problem-solving techniques for newly discovered issues. Maintain exceptional product knowledge as it relates to technical support. Remains knowledgeable of product and service offerings, current industry products and technologies. Supports the operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.
Customer Care Representative III
We bring first-class service across each market we support. As a Customer Care Representative III in Melbourne Florida , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing
- The Customer Care Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries including Over the Air customers and concerns by using available resources to our US retail customers and dealers.
- The CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range customer service experience, and answer regular customer inquiries and concerns via telephone.
What You Bring to the Role
High School Diploma or equivalent
6 months Customer Service experience required
Previous experience supporting customers through phone preferred
Experience or interest in working with technology is preferred
Experience with customer contact systems
What You Can Expect
A Bit More About Your Role
About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe and play by them every day . As a Percepta team member, you can expect :
Culture of Service - to be treated like you are the customer from day one
Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions
Respect – a team that is accountable, dependable and gives you their full attention
Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
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